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“A very good experience” 4 of 5 bubbles
Review of The Chester Fields

The Chester Fields
Ranked #44 of 548 Restaurants in Chester
Certificate of Excellence
Cuisines: Bar, British, Pub, Gastropub
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Kids, Special occasions, Bar scene, Large groups, Romantic, Local cuisine, Scenic view
Dining options: Brunch, Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Buffet, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Chester, United Kingdom
1 review
“A very good experience”
4 of 5 bubbles Reviewed January 31, 2013

I visted the chesterfields almost 2 weeks ago now and found the experience very delighful. The food was great with fast service and the staff was very friendly and welcoming. I will definietly be returning and would recomend this resturant to anybody.

  • Visited January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank leanne p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izzy G, Guest Relations Manager at The Chester Fields, responded to this review, February 20, 2013
Hi Leanne and thanks for writing this great review for us. So pleased that you enjoyed your experience and thanks for giving the staff a special mention. We look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,033 reviews from our community

Visitor rating
    620
    207
    123
    59
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Chester, United Kingdom
2 reviews
“Enjoyable Evening”
5 of 5 bubbles Reviewed January 27, 2013

A really good dining experience. We have visiting a number of times and this topped the lot. All three courses were excellent and the service was first class.

    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank davidpeate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at The Chester Fields, responded to this review, January 30, 2013
Dear David,
Thank you very much for your review and continued loyalty!
It is great to read that you had such a good time recently and that we are consistently delivering good food and excellent service.
We look forward to welcoming you back soon.
Kind regards,
Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“great girls lunch.”
4 of 5 bubbles Reviewed January 17, 2013

planned a girls trip out with two friends, booked online. Very smart place, very friendly well mannered staff, very attentive without being intrusive. both my friends chose fish & chips, i chose the braised lamb. Lamb was delicious but a little on the cool side, i should have mentioned it but being british i didn't. will return. great place.

  • Visited January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank julie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at The Chester Fields, responded to this review, January 18, 2013
Dear Julie,
Thank you very much for your review! Your comments regarding the team are much appreciated, as is the feedback on the food. I will mention it to the kitchen so that they can pay extra attention to the lamb temperature.
Thanks again and hope to see you back with the girls very soon!
Kind regards,
Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Mixed feelings”
3 of 5 bubbles Reviewed January 13, 2013

We had lunch at the Chester Fields today. When we pulled in to the car park there were a fair number of cars, so we thought it might be busy. First impressions were good, nice looking place and lovely setting.

Inside was nice but surprisingly quiet. We were seated right next to the service table, in a near empty restaurant. As we'd booked late I didn't think too much of this initially but there were numerous 2 person tables that remained empty throughout our meal - it's not a desirable table, why put people there if you don't have to? The waitstaff spent a considerable amount of time stood at or near the service table having a natter about the night before etc, which was a little offputting. Maybe standing near the bar when not needed would be better?

Ordered food and drinks (had to ask for wine list). Food came in fair time, my soup was delicious. Ploughman's was mixed, cheese was good, bread fresh etc but the pickled onions were absolutely vile, tasted of plastic. My partner's burger was good but he had requested it cooked through, after the waiter had asked his preferene, and it came out very pink. As it was clearly homemade and good quality he ate it anyway. Chips were OK.

Minor details would make this a much better experience - offer a wine list, explain the beers, don't stand around talking about the night before in ear shot and either the wait staff or the kitchen need to listen more carefully to orders. I would go back, but only if I was passing or others suggested it, which is a shame because it has potential.

  • Visited January 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
2 Thank Almo24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at The Chester Fields, responded to this review, January 14, 2013
Dear Almo24,
Many thanks for your review and feedback.
Firstly I would like to apologise for the lack of focus with service. It is a standard that you should be offered a wine list with your Sunday menu (our a la carte has it on the reverse) and we are usually sharper with where we seat our guests. We were surprisingly quiet on Sunday, which we put down to the time of year, so as you mentioned there were plenty of alternative tables. Unfortunately, we also seem to have lost our focus due to it being not as busy as we would have liked. Where we actively encourage the team to be present in the restaurant rather than congregating out of sight, it is not good form at all to have these type of conversations in public view / earshot and you have my assurance that I will be reminding the team of what we and our guests expect.
Thank you once again for your review. I do hope that you will be able to come and try us again - service is usually a strength of ours and I am sure that there will not be a repeat of this lack of focus.
Kind regards,
Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Excellent Christmas Party”
5 of 5 bubbles Reviewed January 6, 2013

After visiting The Chester Fields earlier on in the year for food and drinks I decided to book our staff party there and I have to say that we couldn't have had a better time! The service, setting and quality of food was outstanding despite catering for a large number on a busy evening. I have returned several times since with firends all of whom have been equally as impressed. We shall definitely be booking again!

  • Visited December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank majikkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at The Chester Fields, responded to this review, January 13, 2013
Dear majikkat,
Thank you so much for your review!
It is great to see that you had such a wonderful staff party; with all our different lounges and mezzanines it is a perfect setting for groups, as well as smaller tables.
Thanks again and look forward to seeing you again soon.
Kind regards,
Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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