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“day at the races”
Review of Chester Racecourse

Chester Racecourse
Ranked #23 of 100 things to do in Chester
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Attraction details
Owner description: Chester is the oldest racecourse in the UK and possibly the world, the first recorded race was held on February 9th 1539. We have 15 race days a year and host numerous other events throughout the year. The company is responsible for two racecourses and all catering and conference facilities at Bangor on Dee and Chester, along with an on course hotel - the Holiday Inn Express, restaurants 1539 and The White Horse on site and Commonhall Social in the city of Chester. The company also provide external catering services for third party events.
Reviewed August 5, 2013

had a good day a shame the taxi 's were not around as the weather was so bad we had to walk almost to the other side of town because the traffic was diverted from the entrance

Thank Delvis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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746 - 750 of 1,015 reviews

Reviewed August 5, 2013

We went to the so-called "Family Fun Day" on Sunday 4th August 2013.

We purchased tickets for the County Concourse online on Saturday 3rd August and collected our tickets on arrival at the racecourse the next day.

When we purchased the tickets, there was no mention of a 'dress code' at any stage of the booking process, and it was not mentioned on either the checkout order confirmation or the purchase confirmation email. Therefore, we were shocked to discover that a 'dress code' was stipulated on the tickets themselves (which we had not seen until we were at the box office ready to enter the reacecourse on Sunday afternoon). We made our way to the County Concourse to be refused admission on the grounds that I was not wearing a tie (we were told that the rest of our attire was acceptable, and advised to buy a tie from a kiosk opposite the entrance). I was not happy with this, as we had not been informed in advance that a tie was required (and I have a wardrobe full of ties at home!). We were advised that alternatively we could use our tickets to enter Tattersalls where a tie would not be required, which is what we did. However, this meant that we had paid extra for County Concourse tickets, which we could not make use of.

We had never been to Chester Racecourse before, we were not fully conversant with the layout and/or rules and regulations, however as we had specifically chosen the family fun day for our first visit, we had assumed (incorrectly) that casual wear would be the norm (given that it was a family fun day), and as no mention of a 'dress code' was made during the booking process or in the purchase confirmation email, we were wearing functional casual clothing (primarily in the hope that it would be appropriate whatever the weather).

We paid for tickets we couldn't use, so we made a complaint to the racecourse but didn't receive an apology.

The racecourse is a bit of a dump to be honest, so we wouldn't be in a rush to return in any event.

The "Family Fun Day" basically consisted of a funfair which was a total rip off (£2 per person for a 2 minute kiddies ride for our 6 year old). A bit steep after you've paid £40 to get in to the place. The food was disgusting, and the place was full of drunks.

If you are looking for a "Family Fun Day" avoid Chester Races (Haydock is much better, cheaper and the kiddies rides are FREE there).

2  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Never having been to Chester Racecourse,we had the priviledge of visiting it today as a horse owner and must highly recommend it in every aspect. It is almost right in the centre of Chester and is beautifully landscaped with many flower beds and well kept lawns. The owners & trainers dining room was light and airy and the standard of food and hygiene would put many 5* hotels to shame. We were treated to a buffet table groaning with delicious food - various types of salmon & smoked fish,salamis,perfectly cooked gammon,turkey,roast beef and salads. A roast beef or lamb carvery followed with all the trimmings and then a dessert and cheese table. We have been to many many racecourses as owners and the standards here are exceptional - our larger racecourses of Newmarket and Ascot could learn a lot about catering from Chester,and it was all supervised by a very nice lady called Brenda,who made sure we were well looked after and ensured that all her glassware and cutlery was gleaming.
We are now praying we have many more days out at Chester racecourse.

Thank Mariem60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

If you want to enjoy racing but not get dressed up every time, Chester's Open Course is the great alternative. Take a picnic, drinks and your sun cream for a lovely day in the sun. Tickets are little more than 10 pounds. Great for family's to as there are fun fair rides and stalls. Tip: take some fold up chairs and your own food for a wonderful day. Don't go in the rain - zero shelter available! Finally, good luck with your bets!

Thank Classic_is_best
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 31, 2013

Try to go once a year to the races - increasing range of days and evening races to choose from. Even a couple of family days and other events such as polo are held at the Racecourse. Been to a couple of Christmas Parties there - really great nights out. Don't go if you don't like crowds, as its very busy - especially when the sun shines! Good place for people watching and spot the celebrity too.

1  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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