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“Disappointed”
Review of Chester Court

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Chester Court
Ranked #18 of 45 Hotels in Chester
Certificate of Excellence
Reviewed May 13, 2013

Sadly to say I was disappointed with the quality and cleanliness of the room we were given for our one night stay. The room was quite small and cramped for a twin room, with no space to put our bags.

The decor was very dated (1980's) and has carpet on the bathroom floor! The shower is extremely small and the "power shower" did not live up to its name. I don't think the room is dusted regularly as there were a few large cobwebs hanging from the picture frame, light shade and the ceiling.

Breakfast was another fiasco, soggy toast with both scrambled and poached eggs. When we mentioned that the teacup was dirty we were told that the cup just had marks inside it as the 'waitress' tried to wipe the inside of the cup with her hand!!!

To end on a positive note the staff were mostly friendly and helpful, and the room was warm.

  • Stayed: May 2013, traveled with friends
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2  Thank Mokuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 - 247 of 264 reviews

Reviewed May 11, 2013

As soon as we arrived to our room, we were welcomed by a big spider. I called reception to remove the spider. Within a few minutes assistance was to hand and the spider was splattered across the wall. I thought this was harsh as they could have simply removed it. Moving on to breakfast. This was not a buffet service and was freshly made. It was worth the wait as the poached eggs were divine. I would recommend staying at this hotel despite the big scary spider..

  • Stayed: May 2013, traveled with family
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1  Thank YazzyQasam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

Had a lovely night in the Chester Court Hotel!
Very friendly staff, very clean and quite quirky little courtyard rooms!
Breakfast was very nice. I personally thought it was worthy of a 3 star rating.
Will defiantly be staying there again!

  • Stayed: May 2013, traveled as a couple
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1  Thank kerryjanelaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Friendly staff welcomed us on arrival. Hotel and rooms were spotless, good selection for breakfast from cereals and fruit to full english. Location was great for shopping, close to bus stops if needed. Would highly recommend a stay there.

  • Stayed: April 2013, traveled with family
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1  Thank Carol V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

There is no doubt that B&Bs in Chester are as hit and miss as the Trip Advisor reviews suggest (having recently visited with a group of 30 who were spread out across nearly as many different venues) so I'm pleased to say that the Chester Court Hotel is absolutely in the 'hit' category. It was extremely comfortable and clean and I was particularly touched by the genuine warmth and friendliness of every staff member I came into contact with. The cooked breakfast is a good few notches above what you'd normally expect at a 2*. It's a minor hike into town, so just prepare for that - but at a pace it's 20-25 mins or I would guess a return cab fare on top of the room rate will probably be a saving compared with staying in the overpriced centre.

  • Stayed: April 2013, traveled with friends
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1  Thank timboreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

After selling our property we found ourselves in need of accommodation until we completed on our new property. We booked The Chester Court Hotel online for four nights for ourselves and our son hoping that was all we needed. We arrived on Tuesday but by Thursday realised we needed to extend our stay further. Unfortunately the hotel was full for Saturday night as were nearly all other hotels in the Chester and North Wales area partly due to the race meeting at Aintree and partly because it was Saturday. We asked at reception if they were still booked up but luckily they had a cancellation and did their best to juggle things around so that we could stay in our room and our son was able to sleep in our room on the sofa bed. The staff really did their best to accommodate us at this really stressful time. As for the hotel itself the rooms are excellent. We had room 18 which is in the courtyard, it was spotlessly clean a good size and very warm with adjustable control of the radiators which is good. The staff are very efficient and friendly but professional too. Nothing was too much trouble. As for the breakfast it was one of the best we have ever had in this country. Beautiful bacon and eggs, everything was spot on including the service. We are still here after seven nights waiting for a completion date, thankfully we are being very well looked after. THANK YOU AND WELL DONE.

Room Tip: Room 4 was an excellent single room in the main hotel. Room 18 was in an excellent position in the...
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  • Stayed: April 2013, traveled with family
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2  Thank Cath336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Does exactly what it says on the tin.

Clean rooms, excellent breakfast and lovely communal areas. The staff were more than happy to help and went above and beyond any request we had.

If you want a super modern top of the range hotel go somewhere else but if you want a clean, friendly and personal hotel then this the place to stay.

  • Stayed: April 2012
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1  Thank delirious_angel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chester Court

Address: 48 Hoole Road, Chester CH2 3NL, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #18 of 45 Hotels in Chester
Price Range: $94 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chester Court 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Chester Court Hotel Chester
Court Hotel Chester

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