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“Fantastic! Will return”

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Doubletree by Hilton Chester
Ranked #15 of 44 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
1 review
“Fantastic! Will return”
Reviewed January 20, 2013

Staff very friendly and helpful. Hotel and grounds stunning. Rooms beautiful food lovely, drinks a little pricey at £10.10p for a large house rose but that is my only negative comment. I will definatly be returning.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ollieandellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,869 reviews from our community

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uk
Level Contributor
74 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 20, 2013 via mobile

Stayed here again for the 3rd time and once again didn't dissapoint. Me and my wife were due to stay on the 27th december but had to cancel on the day due to illness. We thought we would lose money but kindly they rebooked at no extra cost, excellent customer service. Food in Marcos amazing, staff brilliant clean everywhere and facilities are great. Pool and hot tub sauna etc was good again but very busy so we didn't stay long.

Will definatley stay again

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wolvesfc1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 20, 2013

This was our second stay at the Doubletree by Hilton Chester and it was just as good as the first. We stayed for 2 nights at the start of November to celebrate our anniversary.

The girl on the front desk was friendly and welcoming, making conversation and asking us about the reason for our visit. An hour or so later there was a knock on the door of our Junior Suite where we found room service waiting with a complimentary cake iced 'Happy Anniversary' which we thought was a lovely touch.

We had requested to stay in the same room as our previous visit and found it to be just as we remembered - comfortable, large, spacious and clean. The Junior Suites are very well appointed with a work and lounge area separated from the bedroom by a partition wall with rotating LCD TV. We had problems getting the DVD player to work, however maintenance were very prompt in resolving this for us. The bathroom was massive with a huge bath and separate walk in shower.

The location is good, a short taxi ride from the centre of Chester (which the hotel will arrange for you). Guests at the hotel have complimentary use of the adjoining gym and spa during their stay (small swimming pool, hydrotherapy pool and bio-thermal rooms) which we used twice.

We dined in the Marco Pierre White Steak House at the hotel and the food was excellent and very reasonably priced. Breakfast was a self service buffet and had a very good selection of hot and cold options that kept us full all day.

Overall this is a fantastic hotel, finished to a high standard with friendly and welcoming staff. We will definitely return again.

  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank P_Rowberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Port.
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 17, 2013

We bought an overnight stay and a meal in Marco Pierre as a present for our Parents 40th wedding anniversary. We informed the staff of why we were purchasing these vouchers and asked for them to look after them. To our delight they were up graded and treated to a bottle of lovely wine. They had the most wonderful experience there. It could not have been a better present. Thankyou,

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank michellebThePort_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 17, 2013 via mobile

Gorgeous hotel in lovely surroundings! Spa facilities excellent as is the food. Marco Pierre White Steakhouse is a must to visit. Brilliant for that little bit of luxury. Will definitely visit again. It is a little expensive but you get what you pay for in my opinion :)

  • Stayed January 2013
    • Value
    • Location
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    • Service
Helpful?
2 Thank Sgreg30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elgin, United Kingdom
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 15, 2013

We recently had to come to Cheshire on a last minute booking due to family problems, so booked the Chester Doubletree for its convenient location. We flew from Inverness with Flybe to Birmingham (1hour 15 mins) and hired a car to drive up to Chester (3hours!!!). OMG what a slow journey, M6 traffic accident so I was totally stressed on arrival at the hotel but this was soon eased when on check in we had been upgraded as a Diamond member to non less than the Presedential suite !!
What an amazing room, and what an amazing hotel. At all times the staff could not have done more to make us feel so welcome. That evening we dined in Marc Pierre White's restaurant within the hotel along with my visiting brothers and sister in law, and we all so enjoyed our meal...outstanding...and the service was second to none..attentive but not imposing FAB !!
I have to add that the Spa is probably one of the best I have visited to date, and I have visited just a few !! A real haven for relaxation and spottlessly clean.
Unfortunately due to the reason for our trip we did not have as mush time in the hotel as I would have liked, however we shall be returning very soon...just hope I get the same room !!

Room Tip: Definitely upgrade to a suite and dine in Marc Pierre White restaurant.
See more room tips
  • Stayed January 2013, traveled with family
    • Value
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Helpful?
2 Thank salm0n1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 13, 2013

Very nice. great amenities although we didnt try the spa facilities nor marco pierre white restaurant as it was sunday night and we had limited time. i would recommend the hotel and would love to stay again and take advantage of the said features. great value for money.pleasant helpful staff.clean and lovely rooms. Great location just off motorway and a 5minute drive into chester.reasonable taxi service and charges.

  • Stayed December 2012
    • Value
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    • Service
Helpful?
2 Thank kymjane86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Chester

Property: Doubletree by Hilton Chester
Address: Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chester
#2 Business Hotel in Chester
#4 Romantic Hotel in Chester
#6 Spa Hotel in Chester
#8 Family Hotel in Chester
#10 Luxury Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton Chester 4*
Number of rooms: 140
Official Description (provided by the hotel):
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 
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Also Known As:
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International

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