I recently stayed at your hotel on business trip and arrived Sunday evening feeling very dishevelled and quite unwell.
Mark (Reception) and Gareth Owen were very attentive, showed real concern for my well being and were exceptionally helpful and went beyond what I had a right to reasonably expect as a guest.
As a result of their superb customer care I will have no hesitation in recommending your hotel to others travelling to the Chester area and will be booking in myself when on subsequent business trip.
- Official Description (provided by the hotel):
- Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more less
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- Also Known As:
- Queens Hotel Chester
- Chester Hotel Queen
- Best Western Chester
- Queen Hotel Chester
- Chester Best Western