Be aware ... on checking in, the Hotel expect you to hand over a Debit/Credit card which is fine but they put a 'HOLD' on £200 of your money (which was part funds for our weekend away and would restrict us ) if you used a Debit card the funds would not be back into your account for at least 10 days. After having a debate the Manager decided it would be ok to not hand over the cards on this occasion but to leave out car keys with them instead!!
We had booked this hotel on the intention of using the spa, to be told it was another £35 per room and this would last for the whole of your stay - considering the price of the rooms you would think the spa would be in with the price.
The staff were very friendly and hotel very clean and lush - the continental breakfast was nice but for a full english you had to pay more....
- Official Description (provided by the hotel):
- Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more less
- Reservation Options:
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- Also Known As:
- The Chester Grosvenor Hotel Chester
- The Hotel Chester