For a 5 star hotel ...dissappointed. The hotel is an old hotel and the decor is lovely , however it just lacks the 5 star experience. We arrived for a special evening away, and we did get a suite as a complimentary upgrade, however for what we paid , all you get is a posh bed and complimentary wi-fi, well it's a big bed but I didn't feel the lavish Egyptian cotton sheets at all, which I would expect in a 5 star hotel. In the suite , not even a complimentary bottle of water, and if you want tea and coffee you have to request it , and not even a ginger nut, nothing. I have stayed in some hotels in my time over the years and it is a far shout from 5 star with regards to complimentary items in the room. You get more in a premier inn. Towels hard and over used, not soft as you would expect for 5 star . The rooms are nice , more traditional but not a wow factor. We did book to dine in le brassiere, but we cancelled and went round the corner to McDonald's steak and grill, fantastic and far better value for money. The hotel is a nightmare to find, badly signposted, actually there is none, I wouldn't stay here again , there are better hotels around that give you more for 4 star. Oh and the minibar , don't ask prices are hefty, I don't mind paying, but I refuse to give them 4 times the price of the high street, and as the hotel is on the high street you would be nuts to pay.
- Official Description (provided by the hotel):
- Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more less
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- Also Known As:
- The Chester Grosvenor Hotel Chester
- The Hotel Chester