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“Wouldn't stay again”
2 of 5 bubbles Review of The Eaton Hotel

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The Eaton Hotel
Ranked #40 of 44 Hotels in Chester
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wouldn't stay again”
2 of 5 bubbles Reviewed October 12, 2013

The hotel had no knowledge of my booking when I arrived. I'd booked by telephone and left my debit card details. I'd requested a booking reference but was reassured none was needed and that the booking had been made. So I was understandably annoyed to be told my booking didn't exist, on a busy weekend. After some persistent complaining on my part they found me a room.

The room was OK but too dark - only one of the many wall lamps had working lightbulbs in. The overhead light flickered and buzzed. The wifi was unreliable with a poor signal.

Positive points - the room was clean.

I stayed on a room only basis so no idea about the food.

Room Tip: Take earplugs as the street outside is quite noisy.
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank balletgirl5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    25
    48
    40
    38
    42
See reviews for
21
46
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15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

Well located hotel for Chester station and city centre. Accommodation was clean and staff very nice and helpful. Downsides are that there is no hotel parking and the street parking during the day is only for an hour. Also a little noisy from canalside traffic and the road. Overall a good place to stay for your visit to this lovely city.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 25ahowbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed September 21, 2013

Stayed for a week and was very pleased with the friendly service, central location and great value for money. Big breakfasts to start the day. Only issue is parking but it's fine in the evening. Will book there again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soozyb83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed September 20, 2013 via mobile

Visited in sept this year. Went by train so brilliant location. Room was very compact but clean, TV did not work. Good service. Would use again.the hotel is about 5 minutes walk from rail station and 10 minutes from city centre, shops,cathedral and all attractions.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank junebloor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Queensland, Australia
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

I booked 3 nights at the Eaton Hotel. It's not the Hilton, but it is clean and is in the process of being renovated. It is very well located; about a 10 - 15 minute walk to the Chester Cathedral. My room overlooked the canal and consisted of a clean, comfortable double bed, some furniture, a clean ensuite with toiletries and also tea/coffee making facilities and free WIFI. An English breakfast was included in the price and was excellent especially the mushroom omelette. Being an hotel, there was a bar and restaurant where one could enjoy a nice ale and dinner after a day of sightseeing, both of which were good value. The restaurant also had a beer garden overlooking the canal. The staff were friendly and helpful. I recommend the Eaton Hotel for its proximity to town and for its value for money accommodation and superb breakfasts.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ross-Lyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 21, 2013

I booked a room for a friend of mine coming to visit me in Chester a whole week. It's a convenient nice cheap place, placed in a great central position close to the station and city center. The bathroom was tidy and the room small but really comfortable and suitable for one person. If some other friends come along in Chester to visit me I'll book again here again for sure!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tizitti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
189 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

On arrival they appeared to have let our room to someone else though said that the previous occupant had taken the key (same reality probably!).
Also despite checking before and that the welcome details in room confirmed they were PET FRIENDLY they were unaware till arrival that I had two small dogs awaiting a room with me.
Finally I was offerred a room!
The room was poor...no plug by drinks tray. Disgusting shower..tiny bath only suitable for a dog!
No hospitality...food was cold/lukewarm at breakfast. They are not AA star rated just self rated I think. Ceased to be rated (they left) by AA in 2003.
Pub on ground floor slightly 'dodgy' (I felt). I hour parking 8 to 6 Mon to sat. Not free parking all time as told 'on street'. Please go somewhere else. This spoilt the beginning of our holiday. Our B&B in the Wirral next day was unrated and 5 star by comparison. Horrible!

Room Tip: Just go elsewhere.I booked through Late Rooms and I consider the reviews I read were not reliable in...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eggtimer186225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Eaton Hotel

Property: The Eaton Hotel
Address: 29-31 City Road, Chester CH1 3AE, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #40 of 44 Hotels in Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Eaton Hotel 2*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and LateRooms so you can book your The Eaton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eaton Hotel Chester

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