We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disgusting staff”
Review of Firejacks

Firejacks
Reserve a Table
Bookatable
OR
Order Online
Ranked #36 of 663 Restaurants in Chester
Description: Meat. Fire. Friends. A huge family-friendly venue with plenty of space for large groups, Chester is a laid-back choice to enjoy succulent grill delicacies cooked over an open fire, along with huge cocktails selection.
Restaurant details
Description: Meat. Fire. Friends. A huge family-friendly venue with plenty of space for large groups, Chester is a laid-back choice to enjoy succulent grill delicacies cooked over an open fire, along with huge cocktails selection.
Reviewed 2 weeks ago

Food was good, but care to explain why “Jacob”?? who I’m assuming is a supervisor / manager has said “I’m not hiring someone on the dole” and then proceeded to rip up someone’s CV in the middle of the resturant. Luckily the man who handed in the CV (who actually seemed lovely) had left so didn’t have to face the embarrassment. Absolutely disgusting and so embarrassing, made my table feel really upset and awkward. Only one member of staff (a waitress possibly called Tiffany?) stood up and said that there was no need for that and it was unfair. Disgusting that someone could be so judgemental and not even consider an individual - how will they ever come off the “dole” if you don’t even give them an opportunity? Feel so sad and let down about this :(

Date of visit: September 2019
Thank Ellie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a reviewReviews (497)
Traveler rating
Traveler type
Time of year
Language

48 - 52 of 497 reviews

Reviewed 2 weeks ago

Great selection of food, cooked to perfection! Our service from Tom was excellent and we won't hesitate to come back again!!

Date of visit: September 2019
Thank andreah963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

In Chester for a few days and decided to come here for a meal, fast and great service from our waiter Tom, will definitely be back next time and would recommend to anyone!

Date of visit: September 2019
Thank EAH107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Came in for my birthday and was served by Tiffany, her customer service skills and knowledge of the menu was a big help! Really gave us good recommendations! I will return

Date of visit: September 2019
Thank mi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Excellent service from Tiffany. Very friendly and helpful would definitely come back, the cocktail and selection of drinks on the bar is massive so there is something for everyone

Date of visit: September 2019
Thank Amber B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Firejacks also viewed

 

Been to Firejacks? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing