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“Good value and location in Chester”

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Premier Inn Chester City Centre Hotel
Ranked #11 of 44 Hotels in Chester
Certificate of Excellence
Broadstairs
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good value and location in Chester”
Reviewed June 17, 2013

Stayed here one night. Hotel is 5 minute walk from railway station and then 10 minute walk to main shopping centre, city walls and other attractions. Friendly staff, comfortable, modern and clean room. Our room was away from the main road and very quiet inside and outside. Continental breakfast good choice and value.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank JOn99Broadstairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 20, 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Chester City Centre Premier Inn. I look forward to welcoming you back very soon, Maria Stevens, Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Service
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  • Cleanliness
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manchester
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2013

Good location, really friendly staff, great that family rooms meant proper bed not just pullout foam sofa. Comfy beds as the advert says "great nights sleep'. Only negative was restaurant not available as being refurbished. However staff really helpful in recommending alternate breakfast places.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kgee0310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 20, 2013
We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable bed, we really do promote a 'Good Night Guarenteed'. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. Many Thanks, Maria Stevens, Operation Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 15, 2013

We stayed here 11th - 14th June 2013.

This was one of the best short breaks we have ever had and we have stayed in quite a few more expensive places. The hotel was undergoing some refurbishment but this had little impact on our visit. The place was clean and the staff very friendly & helpful.

Special thanks to Carrie & Caitlin in particular

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 20, 2013
We are delighted that your stay with us was a good one. Thank you for your comments on our hotel especially during our refurbishment. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future.Many Thanks, Maria Stevens, Operations Manager.
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Fermanagh
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 12, 2013 via mobile

Staff Brilliant and friendly.

Clean, tidy. As expected from premier inn.

Good Internet coverage. Fast and reliable

Decent location. Walking distance to city centre.

Close to few nice bars and few good restaurants.

Stayed June 2013, traveled with family
Helpful?
1 Thank Moscowrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 13, 2013
Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn. I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager.
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Leamington Spa, England, United Kingdom
2 reviews
Reviewed June 12, 2013

All staff good. Premier Inn's have generally been a good experience for us.
This one is well located and we will definitely use again, hope to return to Chester before too long.
Fine city except for the litter, which is disgraceful. I hope the Council appoint a dozen litter pickers and quickly.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 13, 2013
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn and look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cupar Fife
Level 6 Contributor
287 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
Reviewed June 12, 2013

We stayed for two nights at this hotel 31st May and 1st June. The hotel is as stated by previous comments very central, ideal for travelling by train. We arrived by car and were advised to book at station £5.99 by the hotel receptionist as they discouraged going to another at £2.99, this was fine as we arrived on the Friday and parked for 24 hours then moved the car just before 6pm on Saturday and parked on the street till departure on Sunday. On street restrictions are 8am-6pm parking only fo one hour. The accommodation was absolutely fine with another two Premier inn breakfasts-lovely. Easy stroll over to centre provided you come out the correct tunnel in underpass! My first visit to Chester will not be the last as it's a lovely place with beautifull walks around the river.Chester residents we found to be particularily friendly.
Excellant eating places nearby-Old Harkers Arms behind hotel on canal superb for drinks and food also had a lovely meal in Bistro Avocado also on canal but the best was the Indian again at the canal called Barton Rouge the best Shaslik and Rogan Josh with excellant service and wine all three establishments and pretty close together on the canalside

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wyandour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 13, 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 9, 2013

We recently stayed here for two nights midweek. The room was lovely and clean and what you expect from a premier inn room.
The reception staff were lovely and were always happy to help and check everything was ok. The breakfast was the only thing I was a little disappointed with, the hot food was often abit cold and at times wasn't topped up regularly.
We were lucky with the parking and managed to get parked at the premier inn car park on both nights and paid £6 each night. The other option was the train station car park which is a short walk away.
Great hotel, in a brilliant location and would definitely go back.

Recommend the Koconut grove (next to the hotel) and the Hickories Smokehouse (need to book) for eating out

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissRLost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this review, June 13, 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Chester City Centre Premier Inn. I look forward to welcoming you back very soon, Kind Regards, Maria Stevens, Operations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Chester City Centre Hotel

Property: Premier Inn Chester City Centre Hotel
Address: 20-24 City Road, Chester CH1 3AE, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Chester
#3 Family Hotel in Chester
#7 Business Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Chester City Centre Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Our newest Premier Inn situated in the heart of the historic city of Chester, stay with us & explore the historic facades of the Black & White buildings, two tired rows of 1000+ shops. With its beautiful cathedral, range of exciting nightlife and cultural heritage. Chester is the ideal city break. ... more   less 
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Also Known As:
Premier Inn Chester City Centre Hotel Chester

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