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“dont bother”

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The White Horse Inn
Ranked #28 of 76 Chester B&B and Inns
Certificate of Excellence
Reviewed December 9, 2011

poor service, rooms were substandard and not up to hygiene standards of third world countries,
for our money, we would of been better off travelling further afield

  • Stayed: April 2011, traveled on business
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2  Thank brian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 - 105 of 108 reviews

Reviewed November 5, 2011

Loved the larger than expected room that had a large new bathroom and multiple rooms. John the owner was extremely friendly and helpful and the pub great atmosphere. Great English breakfast in the morning.

Would have stayed here another night if we weren't on a tight schedule to get to North Wales.

  • Stayed: August 2011, traveled as a couple
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1  Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2011

Pub was very nice arrived after 8 and the owner still put food on for us and gave us a lift into Chester after food!rooms were lovely comfortable and spacious, coffee and tea facilities as well!breakfast was great!definate thumbs up would definitely stay there again! :D

  • Stayed: October 2011
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1  Thank Gazasal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2011

Rang five days in advance to book and agree a price for 2 rooms, left a credit card number and was told that I would not be billed anything.

Rooms average, no black-out screen against one window and difficult door lock.

Went to settle up and despite being told to the contrary, a small amount had been debited against my card the day I booked.

We were also overcharged a tenner on the pre-agreed price (I had written the price down and doubled checked at time of booking).

Didn't want to argue just wanted to leave.

  • Stayed: September 2011, traveled with family
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Thank ejwattenbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2011

We five ladies arrived on a very hot Saturday morning and, although registration time was later, we were able to access our rooms and offered tea and coffee in the beer garden at the rear of the pub.

The welcome we received from the owner, his family and staff was very warm and friendly, much better than I expected. In fact, the owner went out of his way to assist one member of our party collect a ticket which she had left at home and without which her weekend would have been thoroughly spoiled. I don't know of anyone else who would have offered to drive her to collect the ticket then take her to the venue. Well above and beyond the call of duty!

My room was clean, confortable and quiet. Our cooked breakfast the next morning was excellent and plentiful and served with cheerfulness which is more than can be said of some larger establishments whose staff can be 'distant'.

We hope to plan another overnight stay but with more of us next time.

  • Stayed: July 2011, traveled with friends
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Thank Quietlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2010

went to chester for our anniversary , thought we would stay at the pub , as it was in a village, the village is very nice, but the room we had was in an out building which was at the back of the pub and the carpark has broken furniture in it, not nice at all, the room was large so was the bathroom it was reasonably clean but the the towels weren't of hotel quality ,neither was the bedding miss matched and looked like the pillowcases were not to clean and bottom sheet not to nice either i wasn't sleeping in this, so we lelf .

  • Stayed: October 2010, traveled as a couple
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Thank annominous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2010

After seeing The White Horse on another website I booked two double rooms. Apon arrival only one booking had been confirmed.When parking we were unsure where to park as there was what looked like half a building site and lots of bins all over the carpark. After the Owner had done some thinking he showed us to our rooms. Tidy, but not overly clean... cobwebs, hairs, unclean bathrooms and damp bedlining. We had light fittings hanging from the celling. This could be a perfect little pub with rooms if some time had been spent tidying up and organsiing the running of the pub. Its location is the saving grace for the inn or we would of left.

  • Stayed: September 2010, traveled as a couple
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Thank TallEl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The White Horse Inn

Address: The Village, Great Barrow | Chester, Chester CH3 7HX, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #28 of 76 B&Bs / Inns in Chester
Price Range: $72 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Horse Inn 3*
Number of rooms: 4
Official Description (provided by the hotel):
The White Horse Inn is a traditional country pub in the heart of the village of Great Barrow, just outside the historic city of Chester. We have been under new ownership since March 2014 and have completed a full renovation of all guest rooms and kitchen since opening. We have a very small menu Thursday-Sunday, the star being our popular home made stone baked pizzas, however we are always happy to accommodate our room guests and offer them a meal plan should they request it. ... more   less 
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Also Known As:
The White Horse Inn Hotel Chester

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