We ordered a home delivery takeaway 7.45pm, an hour past & we called the Restaurant to see if it was on its way, we were told it was & they apologised saying they didn't expect to be so busy & it would be with us shortly.....at 9.10pm we rang again & was assured the driver would be with us soon - he was deffiinately on his way, at 9.40pm I rang for a third time to cancel the meal as it was now too late to be eating & I was really tired after waiting 2 hours!!! - she kept saying the driver would be there any moment but I said i would prefer to cancel & she said she would contact the driver & tell him the order was cancelled. At 10.25pm I was woken to someone banging on the front door, it was the delivery driver with the food that we had cancelled 45 minutes earlier!!!
If you are that busy, apologise & don't accept the order for a home delivery - it quiet simple - rather than loose customers by such bad service!
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