We stayed just one night but will definitely stay longer next time. Poets House is a textbook example of how to just get everything right.
We drove into the courtyard and the car was valet parked for us and we were welcomed by Linda, who checked us in and took us to our room. One of her colleagues brought our bags. They could not have been more welcoming. The whole place is a masterclass in taste and service. It's immediately obvious that the management team know exactly what they're doing and the staff team really enjoy what they do.
The room was huge (a Master Suite) - beautifully decorated with some great touches. An iPad mini with all the info preloaded. A Bose bluetooth speaker, excellent wifi and web enabled LG TV with Netflix, free, very fast (free) wifi for all our devices, fast enough for streaming. The view across the green to Ely Cathedral and excellent window systems so we heard no road noise. Housekeeping - well done team the whole hotel is absolutely spotless.
The bathroom... bigger than most hotel rooms, huge copper tub, 5 person shower, and beautifully decorated - black walls, white tiles - sumptuous. Hermes AND Bulgari toiletries, huge new fluffy towels, great bathrobes.
We ate in the Study bar. Lovely supper, a complimentary welcome drink. We both had the spiced plaice with blue cheese and grape salad. Delicious and the guys in the bar were excellent with just the right balance of service and hospitality without being at all in your face.
Great nights sleep in a very good bed, with very good quality high thread count bedding. And excellent Aircon! We chose to have breakfast in bed and it was a proper treat - boiled eggs and soldiers, a gourmet bacon roll (on delicious fresh ciabatta) fresh fruit, gourmet apple and orange juice. The choice was huge. No delivery charge for having breakfast in bed. Having just come from a 5* Hilton where that was an extra £6 this was really nice.
Little things.... No charge for breakfast in bed, no charge for car parking and valet service, no charge for bottled water in the room, no charge for a newspaper in the morning, no charge for wifi -
We've been lucky to stay in some wonderful hotels all over the world - who knew that one of the best would be less than an hour from home? Having just had a disappointing stay in a MUCH more expensive "luxury" spa country house hotel, Poets House will be our go-to romantic break/staycation destination from now on. I know this sounds too good to be true but that's how we felt about it.
- Official Description (provided by the hotel):
- Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon. ... more less
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