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“tilley”
Review of Ceylon Cinnamon - CLOSED

Ceylon Cinnamon
Cuisines: Asian
Dining options: Breakfast, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Delivery, Reservations
Newmarket, United Kingdom
Level 6 Contributor
205 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“tilley”
Reviewed December 17, 2013

As with one of your other reviewers I experienced difficulties booking by phone with a groupon voucher via the very non customer friendly lady (whom I later found to be in charge when we visited).Having resolved on the phone the problem she perceived I asked for confirmation that when we and my daughter and a friend arrived there would be no problem-there was,reportedly no record of the booking and much huffing as to where we could be fitted into the practically empty restaurant.Her graceless act continued, the waiter was young quite amiable but pretty hopeless.
Service awful to non existent. The food actually good so the average came out at 3 wheras in reality it was 1 plus 5.
This was not my first visit but I think it will be my last unless" the lady" hands front of house duties to someone else.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 364tilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

124 reviews from our community

Visitor rating
    29
    30
    19
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    31
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Cambridge
2 reviews
“The best south asian food in Cambridge”
Reviewed December 8, 2013

This restaurant served us with very tasty and freshly prepared food that is now difficult to find among the mass of very similar asian establishments. We will definitely be coming back here. If you are looking for a waiter who interrupts your meal to ask 'if everything is alright'? Do not come here. The service and availability of dishes is a bit erratic. A little tolerance is all that is required for a very enjoyable meal.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank johndhall1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 3 Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Excellent authentic restaurant with a quirky character”
Reviewed December 8, 2013

This small local quirky restaurant with a good authentic sri lankan menu. The service is by real people who want to please you and interest you in their country and cuisine.There is nothing corporate about it. I have been three times and enjoyed each meal as it is cooked slightly differently each time. Sometimes things on the menu are not available - good- this shows that they are not just re-heating or defrosting meals but cooking them from scratch with available ingredients. Because of this you have to wait sometimes, but sit back and enjoy. No one asks you when your mouth is half full if everything is "alright"? The tables are quite close together so be prepared to chat to your neighbour. The menu is different at lunchtime. They will also adjust the menu for you if you have some dietary requirement. We would recommend the rice pudding- served in an charming way with care and pride.The rice dishes are delicious, spiced fragrantly and fresh. Everything is well presented and the portions are not too large. The food is nothing like a normal greasy fatty Indian restaurant where you feel over stuffed when you come out. Don't come here if you are in a rush and want to be served by a teenage robot or like things the same every time. Well done to them I applaud this as standing out from the crowd. We love it!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank willamcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 6 Contributor
286 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 183 helpful votes
“Great Food - questionable service”
Reviewed December 8, 2013

We used a groupon voucher as a way to try out this restaurant. We phoned to make a booking, and had great difficulty agreeing a time/date when the owner would accept a reservation. In the end, she said she would call us back. But we got no call. Later, we walked into the restaurant, early on a Saturday evening. It was open, and the majority of the tables were empty, but we were told they were fully booked, any anyway there was no chef working! So we arranged to come for lunch on the following Saturday.
When we arrived, we were told that we could not order seafood. We asked the reason, and were told " my boss said it is not allowed with Groupon vouchers". Eventually we ordered our meals, and they arrived after a bit of a wait. The food was very good indeed - very pleasant and unusual flavours. We would certainly go back, but the service was not at all appealing, and there are plenty of other restaurants in Cambridge to choose from.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank TWinster13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blunham, United Kingdom
Level 4 Contributor
42 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“OK flavours but wouldn't go back”
Reviewed December 7, 2013

Saturday teatime and we were the only customers, Starter was very good, main was ok, some nice flavours but very small portion, probably smaller than the starter. After debate whether they had any lemonade at the bar, staff running along the road to get some change, eating in our outdoor clothes as it was so cold inside, music system getting stuck on one tune, trip hazard door mat, dusty mirrors in the single toilet I don't expect to return any time soon.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank jaxvint62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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