We visited on the afternoon of the 16th February. We were told upon arrival that there was a one hour wait for food in the restaurant so i asked if we could eat in the Bar. This was not possible as it was the Kitchen that was struggling to keep up with the food Orders. The Kitchen then closed for an hour. We gave our name to the duty manager and waited patiently in the bar. After an hour and twenty minutes nobody had come to call us to a table, but the Staff in the bar started to put food menus on the tables. We therefore ordered our food , which arrived fairly quickly, but was not very hot or of the best quality . This was a shame as we had previously spent £256 in other Beefeater grills to accumulate £20.00 worth of points for this meal . If we had waited to be called into the Restaurant we would still be sat in the Bar now !!!
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