We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“1980s original - not retro” 3 of 5 bubbles
Review of Holiday Inn Cambridge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Holiday Inn Cambridge
Ranked #14 of 36 Hotels in Cambridge
Cirencester
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“1980s original - not retro”
3 of 5 bubbles Reviewed October 22, 2013

First the good news.

Our room was reasonably spacious and the beds were comfortable.
The staff were uniformly pleasant and helpful and transformed what could have been a ho-hum stay into a pleasant one.
Our room was quiet (though I was woken once by the opposite room door being opened and automatically closed rather noisily)
The breakfast was very good and the service excellent.
The Spa and its staff were pleasant though I found the pool rather short and shallow.

Now the not so good news

Charging £5 an hour for wi-fi is iniquitous. Why don't they charge for electricity as well? I gather the current contract will expire soon and they will not then charge and I hope that is the case.
The public areas particularly the bar and lounge had a rather forbidding feeling. The choice of contemporary art was depressing in the extreme, whereas our bedroom corridor to room 123 seem to go on for ever and the walls were unrelieved by any pictures. The pictures in our room were prints of hunting scenes which some people might find politically unacceptable and they contributed to the 80s feel of the room which had slightly distressed brown furniture.
The background music in the bar was intrusive and did nothing to make the atmosphere more pleasant. Once more however the bar staff were very good.
The breakfast room was very crowded and noisy. On reflection we might have used other parts of the dining area but we were not directed to these and in any case said that we wished to sit near a window.
There was no printed programme guide for the television.

Room Tip: 123 was satisfactory.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohanSebastian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 24, 2013
Dear Guest
Thank you for your detailed review and comments. We share all our feedback with the teams and will be discussing this further. I am pleased that the staff were pleasant and helpful.
I look forward to welcoming you back to the Holiday Inn Cambridge again in the future.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

958 reviews from our community

Traveler rating
    240
    411
    217
    67
    23
See reviews for
183
321
37
278
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Northwest UK
Level Contributor
202 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed October 21, 2013

Stayed for one night on business. quick check in. Room clean and comfortable although had a problem with window closure. Allocated room on ground floor and was disconcerted to find that the window latch was completely detached from window and had to be slid into place to try to keep window closed. Not a safe environment for a lone female traveler. Only realised problem when returning to room towards midnight and no one available from maintenance then.
Breakfast good. Nice choice of foods. Self service pancakes appeared to suit many. Porridge not on breakfast menu but was soon made on request. Only grouses are cost of wifi....this is predominantly a business hotel so why this function is an additional cost defies comprehension. (i recently stayed in a holiday inn express and wifi was free!!) , and cost of drinks...villa maria sauvignon blanc 8.90 a glass.... £9.99 a bottle from tesco...I know they need to make a profit but this is exorbitant...particularly when they tried to pass off an inferior SB for same price on return trip to bar! Have stayed here many times before and it serves a purpose.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tripsrme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 24, 2013
Dear Guest
Thank you for your review and I am pleased that the room was clean and you enjoyed the breakfast selection. I have reported the window latch and I am sorry there was no one available to fix it at that time. Our wifi charges are free to our IHG Reward Platinum and Gold members and in 2014 there will be further offers.
I look forward to welcoming you back to the Holiday Inn Cambridge again in the future.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lorgues, France
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed October 16, 2013

Very disappointing package. Like most Holiday Inn, it offers the least it possibly can. Promising situation if you have business on the local Science Park, but is actually in a very awkward position to get there. Forget it for the city centre! Additional expense is extortionate! The reception and bar are poorly serviced, and the prices excessive. The cost of internet must break records! And "high speed"?!?! It was virtually unusable for Skype! Maybe I'm out of touch with what qualifies for a good standard of service for a hotel in the UK these days..... I guess it was clean!

Room Tip: If this is typical of a chain hotel in the area, make a little more effort and find an independet fa...
See more room tips
  • Stayed October 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 24, 2013
Dear Guest
Thank you for your review, we share all our feedback both positive and negative and we will learn from this.
I look forward to welcoming you back to the Holiday Inn Cambridge again in the future.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ashby
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 15, 2013

A pleasant stay at this family friendly hotel
Positives: good pool, safe playground, free meals for kids
Negatives; rooms a little dated, bathrooms need upgrade, buffet not the best
The staff were also excellent - very attentive and helpful - breakfast especially despite the large number of guests
Would stay again

Room Tip: Ask for a room that's been refurbished
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank farfromthesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 16, 2013
Dear Guest
I was delighted to read your review and recommendations. All of our reviews are shared with the team and they will be delighted to receive your comments. These will make a great impact upon their job satisfaction.
I look forward to welcoming you back to the Holiday Inn Cambridge again in the future.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed October 14, 2013

The hotel is very basic, quite dates looking and feeling outside and inside.

The rooms generally feel quite basic and maybe a little out of date and perhaps in need of a deep clean. I also found being on the ground floor very annoying with the noise coming from the room above.

The bathroom was dirty with the toilet seat lying on the floor on arrival to my room.

I also did not enjoy the long winding corridors which seem to go on forever, particularly with a lot of luggage.

The food in the restaurant was ok, edible, but service slow.

Overall I am not sure I will stay at this hotel again considering it cost £149.00 per night - not good value, as it is not in great condition.

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 16, 2013
Dear Guest
Thank you for your review, I am sorry that you did not enjoy your hotel stay with us on this occasion. We pride ourselves on the standards of cleanliness in our bedrooms and I shall look into why we did not meet our usual high standards upon this occasion. Your feedback is very much appreciated.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grimsby
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 11, 2013 via mobile

A very good hotel with friendly staff who are accommodating.
I managed to get Free wifi because I stayed for 9 nights!
Although the Wifi is a Tad slow!
Our room was spacious and clean
My only minor point is the shower needs to be Re grouting and the tiles are cracked around the Bath taps. House keeping are excellent ! The breakfast is excellent as is the evening buffet .
The spa staff are great as is Juanita and the blonde
Cockney lady at breakfast .
Would stay again !!!

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank derk652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 14, 2013
Dear Guest
Thank for your review. I am pleased that you enjoyed your long stay with us and found the staff to be friendly, and a spacious and clean bedroom. We are working on a bathroom regrouting project with our Maintenence team. We share all our reviews with the teams.
I look forward to welcoming you back to the Holiday Inn Cambridge again in the future.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed October 9, 2013

Stayed a few times and in fairness would stay again, but our last two rooms desperately needed updating - furniture dark, outdated and very obviously ill fitting. Cost of wifi is simply prohibitive and quite ridiculous in this day and age. Bread and system for breakfast toast belongs to another century - some real bread please and a speedier toaster would resolve this. As for the pancake maker, just how embarassing can you get? Some French guests at a table next to us were reduced to laughter!
We stayed on one of the hottest days this summer and the aircon in our room was brilliant. When we've stayed during the winter we've had no problems with the heating and being able to adjust it to our needs has been good. Staff on the whole very friendly and helpful.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank seasiderock18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin H, General Manager at Holiday Inn Cambridge, responded to this review, October 11, 2013
Dear Guest,
Thank you for your review. Feedback is very important to us and we share all our reviews with the Team. Wifi is free of charge to our IHG reward Platinum and Gold members, and we will be having further offers next year.
I look forward to welcoming you back to the Holiday Inn Cambridge again in the future.
kind regards
Robin Hutton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cambridge hotels
4.0 mi away
Holiday Inn Express Cambridge
2.7 mi away
Hilton Cambridge City Centre
2.2 mi away
The Varsity Hotel & Spa
The Varsity Hotel & Spa
#1 of 36 in Cambridge
4.5 of 5 bubbles 2,187 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
Doubletree by Hilton Cambridge City Centre
3.0 mi away
The Gonville Hotel
The Gonville Hotel
#2 of 36 in Cambridge
4.5 of 5 bubbles 1,613 reviews
4.7 mi away
Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Cambridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cambridge

Property: Holiday Inn Cambridge
Address: Lakeview Bridge Road, Cambridge CB24 9PH, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Cambridge 3*
Number of rooms: 161
Official Description (provided by the hotel):
The Holiday Inn Cambridge hotel has a great location on the A14, J32 and just 2 1/2 miles from Cambridge city centre and it is an excellent base for visiting local attractions. The hotel offers a range of facilities for both business and leisure travellers including Kids Stay and Eat Free*. Facilities include 161 fully air-conditioned bedrooms, High Speed Internet access in all bedrooms and public areas, conference and banqueting facilities for up to 120 people plus Spirit Health and Leisure Club. The hotel has a state of the art Conference Centre boasting 9 purpose built meeting rooms that cater for all requirements from training courses, boardroom meetings and conferences to weddings and dinner dances. The hotel has 200 free car parking spaces. The Leisure Club offers a gym, indoor swimming pool, jacuzzi, sauna, steam room and is complimented by two Beauty Treatment Rooms (advance booking required). Both accessible and family rooms are available at the hotel. The Holiday Inn Cambridge hotel provides an ideal base for visiting local attractions including the colleges of Cambridge University, Duxford Air Museum, Newmarket and Ely Cathedral. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, IHG and Travelocity so you can book your Holiday Inn Cambridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cambridge Hotel Cambridge
Cambridge Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing