The staff are not friendly or helpful and as they are foreign they have limited understanding of english. To be honest they really do not care about you! We stayed here as it was close to the train station but it is not close to the shops or town centre. I went here because it was my graduation and my husband and 12 year old daughter went also. The bedroom was very dark, filthy and very dated. There was little enough space for a double bed never mind a double and a single. The ensuite was so small and also filthy - the shower cubicle had been broken at one time and the owners had just brutally nailed it together with big clumsy nails. The door into the ensuite did not close and we had to put our suitcase to the door when one of us used the toilet or shower. The breakfast was minimal with little choice. We did notice that the table were all set straight away after breakfast so when you came down for your breakfast the next morning this delph and cutlery had remained on the tables overnight!! My cup was filthy one morning - it had the remains of someone else,s breakfast in it!! Our tv did not work and when we approached a staff member he tried to reset it and when that didnt work he just shook his shoulders and said"It must be the wind". The staff really do not care!! When checking out the manager did not even speak to us or make eye contact - he just wanted to get paid and get us out of there!! If you want a comfortable, enjoyable break away in Cambridge PLEASE, PLEASE take my advice and do not stay in this guest house. We are not a fussy family but when you pay £90 a night we do explect clean facilities, a good breakfast and helpful, friendly staff.
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- Also Known As:
- Bridge Guest House Hotel Cambridge