We went for a family member's bithday and it was awful from start to finish. Firstly the card machine didn't work because of lack of signal. so we had to scrape round for cash to cover the expensive round of drinks. Then we were told that most of the choices on the starters and main menu weren't available. We then waited over an hour for our starters that we didn't really want, to arrive. We were then told that there was no rump steak, only Sirloin which surprise surprise was nearly ten pounds more expensive. Nearly another hour passed before the mains arrived.. This consisted of a small piece of steak and seven chips!!. Overall it took over three hours to complete the meal. Not the fault of the waiting staff who tried their best. An experience I would rather forget. Overpriced and overrated. Emailed the hotel but no reply.
- Official Description (provided by the hotel):
- Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more less
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- Also Known As:
- Cambridge Best Western
- Best Western Cambridge