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“Very average”
3 of 5 bubbles Review of The Gonville Hotel

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The Gonville Hotel
Ranked #2 of 36 Hotels in Cambridge
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very average”
3 of 5 bubbles Reviewed May 12, 2013

Great location but not great value for money. The (free) Wifi in the room was not working properly (and reception were unable to offer any credible effective assistance). There were issues with the water pressure in the shower which was frustrating. Breakfast was ok. Staff were friendly but not especially knowledgeable. I would not go back.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,657 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (381)
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Dundee, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

For - Location excellent.Huge room with very comfortable bed.Nice breakfast cooked fresh to order. Against - Despite size of room, not a cupboard or drawer to be seen.Clothes had to be left in suitcase or strewn around room.Only hanging space was uncovered rail by door-on a rainy day wet clothes would have to be hung by fresh clothing.Booking was for two but only one supply of towel, drinking glass, shampoo etc-when more requested the receptionist (seemingly reluctantly and after some discussion) agreed to "speak to housekeeping"-this resulted in extra towel but nothing else.Guest directory also listed other items which could be requested, one of which was face cloth.Requested this but was told they did not supply them and the directory was wrong. Generally speaking the hotel was ok but a bit pricey for what it was.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
5 of 5 bubbles Reviewed May 9, 2013

Staff are friendly and professional - nothing too much trouble - all of them are a real credit to the hotel. Meals were first class - quality ingredients - well cooked and presented. Room was modern, clean, excellent bed. Quality wet room. Quiet location. Appreciated the many extra touches e.g the bottled water and the different teas available. Would confidently recommend.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSBach123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COgston1, Manager at The Gonville Hotel, responded to this review, May 10, 2013
Thank you for taking the time to leave your review, I was really pleased to see that you had a great stay with us and found everything to be of an excellent standard.

Something we are working towards achieving consistently.

Please know that I will be passing on your feedback to the rest of my team who will be delighted!

Nothing pleases us more than making sure special events such as Weddings run effortlessly and stress free.

We look forward to welcoming you back soon

Thank you again,

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 30, 2013 via mobile

We have stayed at the Gonville several times, as it is so conveniently located for Downing college and indeed the whole town centre and river is within pleasant level walking distance.
Our room was large and airy on the second floor. When student son saw it, he said "I didnt know you were living in such luxury, when you bring me back."
My husband has been recently diagnosed ceoliac, so eating out is a great worry. We quickly discovered that the resturant staff at the Gonville completely understand the gluten free diet and went to great lengths to explain that they would be using a seperate toaster, to toast some special gluten free bread. At dinner the waitress explained each dish and any modifications they could make to ensure lack of gluten. At breakfast the only gluten free omission was cereal. No one could be sure if the cornflakes were suitable but we had brought our own so all was well. There were so many other breakfast choices it would not have mattered anyway.
We felt confident in the staff, and so relaxed and comfortable. We enjoyed our meals very much the quality was excellent.
Will stay again

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank diz223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 bubbles Reviewed April 30, 2013

The staff were very helpful in arranging this group booking for me. The standard of the rooms was much higher than I'd expected and we had a great stay. Location is perfect as everything was walking distance and the breakfast was good.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annabel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

Have had to stay a number of times in Cambridge and generally find accomadation poor and overpriced. This hotel was priced in a similar way but the quality was so much better. The room was modern and well laid out with an excellent bed. The artium at the back makes the whole place feel airy. I'd have no hesitation in going back again. It's more like the Best Westerns you get on the continent rather than the UK!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COgston1, Manager at The Gonville Hotel, responded to this review, May 4, 2013
Thank you for your review, I was pleased to see that you found the hotel to be great value, rooms comfortable, clean and breakfast to be of large variety.

Please know that I will be passing on your feedback to the rest of my team.

We look forward to welcoming you back a third time!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

Have stayed at the Gonville on two occasions during past year. I like the location which is only 10 minutes' walk from the railway station and another 10 minutes' walk from the Colleges. The rooms are comfortable and very clean. Would recommend the breakfast where there is a large selection to choose from.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shuba26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gonville Hotel

Property: The Gonville Hotel
Address: Gonville Place, Cambridge CB1 1LY, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cambridge
#1 Green Hotel in Cambridge
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Family Hotel in Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Gonville Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more   less 
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Also Known As:
Cambridge Best Western
Best Western Cambridge

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