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Doubletree by Hilton Cambridge City Centre
Ranked #10 of 36 Hotels in Cambridge
Cambridge, United Kingdom
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Was ok!”
3 of 5 bubbles Reviewed August 27, 2013

Hello, stayed in this hotel recently as a birthday treat. The location (on the river) is great. You can access the riverbank through the bar doors. Rooms were ok. The bedrooms don't have curtains that you can pull across so if you are not an early riser and its the summer time, be warned!!! Room was clean, bed was comfy, but could have done with more pillows...... and one of the side lights wasn't working. I didn't bother saying anything but in fairness I am sure they would have sorted it, had I done so. Patio doors in the bedrooms only have very limited opening ehich was a shame. Nice breakfast.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review, September 2, 2013
Thank you for your review. Your comments are very valuable and useful to make necessary improvements to our service. As you rightly mentioned all the issues you encountered with the pillows, side lights and even the curtains could have been addressed and resolved during your stay (behind the dress curtains there are black-out curtains that fully open and close), I can only hope you will decide to return to the DoubleTree Cambridge when I am sure you will not encountered any more of these issues and thoroughly enjoy your stay. Looking forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,961 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (425)
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English first
Cambridge, United Kingdom
1 review
5 of 5 bubbles Reviewed August 26, 2013

This is one of the best bars in Cambridge especially when it is sunny, prime location on the river. The cocktails and fabulous and the welcoming staff are more than happy to go off piste and make you whatever you fancy. All round good service!

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CatherineB1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

So, what can I say about the doubletree, the staff are very attentive and friendly and rooms are very clean.

Special mention to the cocktail staff who seem to know exactly what you want, even if you don't even know yourself.

Thoroughly enjoyable, would recommend!!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarahjq1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

Great location, beautiful rooms with an amazing view, but what makes this place is the service. Everyone was friendly, welcoming and keen to ensure we had a good experience at the hotel. The bar, in particular, was highly impressive. The bar manager, despite being busy, took time to listen to our requests and ensure he made us cocktails we would like. All bar staff had an impressive knowledge of their ingredients, understanding of complementary flavours and great customer service skills. We were served nothing but truly excellent cocktails all night and would go back to the hotel purely to try more of the exquisite cocktails! 10 out of 10!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosie20133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
5 of 5 bubbles Reviewed August 24, 2013

Stayed for four nights with my husband. The hotel is in the heart of Cambridge, very clean and welcoming. The staff were very friendly and extremely helpful throughout our stay. would highly recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2013

If it's the people that make the place, the former Garden House in Cambridge has to come out tops. Cambridge Newbies may know this hotel as a Hilton, but to old Cantabrigians, it will ever be the Garden House beside the river. Some of us are so old that we fondly remeber the original family run hotel before the fire very many years ago.

The "new" hotel may not have the same character as the old Garden House, but the location as quintessentially Rupert Brooke as ever: punts, bikes and students. On a lovely summer day all taking their ease either alongside or from the Garden of the hotel.

I booked to take two elderly local ladies to Sunday lunch. Yes, really elderly and both with limited mobility: one severely limited and needing a wheelchair from the car and around the hotel. The staff were entirely terrific - nice, friendly, concerned, caring and helpful all without being in the least patronising or reluctant.

The ladies had a great time, they both enjoyed some really beautiful salmon in a delicious sauce and I enjoyed my lunch much more for being so kindly helped by all the staff.

Yes, we were there for lunch in the Brasserie and Sunday is Buffet Day and very popular too. The food was overseen by the chef and all the dishes regularly refreshed with a wide selection of main courses and luscious puds with salads or soup as an appetiser. I did hear someone queuing at the buffet likening the buffet and people revisiting the food to a 70s Harvester and could see what he meant, but it really was rather unfair.

A great meal, lovely (nostalgic) setting and charming staff made our day.

Room Tip: Any visit to Cambridge has to look out at punts - a room overlooking garden and river
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CENO49131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

The drinks are great which otherwise in Cambridge just doesn't happen. They can actually make great drinks and Tom and the other guys at the bar are great. Go for a Smokey brave heart if you like scotch.

  • Stayed August 2013
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Ennoble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Cambridge City Centre

Property: Doubletree by Hilton Cambridge City Centre
Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Official Description (provided by the hotel):
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 
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Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge

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