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“The staff and location make this hotel”

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Doubletree by Hilton Cambridge City Centre
Ranked #12 of 36 Hotels in Cambridge
Certificate of Excellence
Reviewed June 6, 2013

The staff were extremely friendly and efficient. Nothing was ever too much trouble.

As someone who lives in Cambridge, I can vouch for the excellent location of this hotel. It's in an attractive setting, next to the river, and within a 5-10 minute walk of most of the Cambridge attractions.

  • Stayed: May 2013, traveled as a couple
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1  Thank jhd13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,418 - 1,424 of 2,121 reviews

Reviewed June 3, 2013

This hotel was booked for a symposium I attended. The location was very, very convenient for walking around Cambridge and exploring the city and university grounds. The staff was very friendly and helpful. The hotel provided breakfast and lunch for the attendees in the restaurant. The breakfast buffet was very good with a variety of foods to choose from. The food served for lunch was very good as well. The hotel was quiet and the sleep quality was wonderful. The hotel has a very nice fitness center with adequate cardio and weight equipment. The room temp was a little chilly until I figured out how to bump up the heat from the radiator. The controller on the wall didn't seem to do anything to adjust the temperature. The restaurant had a nice bar and area for people to enjoy drinks in the evening. All in all, it was a very nice place to stay and I would stay there again.

Room Tip: Rooms on the ground floor that open to the garden can be a little noisy if people are out and gives...
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  • Stayed: May 2013, traveled on business
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Thank EscapingtheBurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded June 5, 2013

Thank you for your recent review. I was very pleased to know that you enjoyed your symposium, mostly due to the success of the hotel’s location and amenities, which were all to your liking. We really look forward to welcoming you back to the hotel, maybe for a weekend getaway so that you can also make the most of what the beautiful Cambridge has to offer.

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Reviewed June 2, 2013

Stayed on a Saturday night in a room with a massive King bed. Room was good, overlooking the gardens and river. Used the pool which was nice. Didn't eat or drink in the hotel so can't comment. The room got quite warm which the aircon struggled to deal with. Bathroom was clean. Also we had an issue with the bed which was sorted out quickly and appropriately by the reception staff. Very conveniently located for all the sights. Would stay again.

  • Stayed: June 2013, traveled as a couple
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Thank Ben F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded June 5, 2013

Dear Ben F
Thank you for your review. I was very happy to read that overall you enjoyed your stay with us and that any possible issue was dealt with promptly and efficiently by the staff. We look forward to welcoming you back to the DoubleTree Cambridge in the not too distant future and we hope you will be trying the Food & Beverage outlets on this occasion.

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Reviewed May 31, 2013

We have been using the hotel on and off for over 40 years, since I was an undergraduate and it was called the Garden House. It is as as pleasant as ever, and now subtly more efficient in many small ways. Great location. Wonderful river views. Big thanks to all the staff, including those we never met.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank r0bertb778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded June 3, 2013

Many thanks for your wonderful review. We are incredibly proud to have such a loyal customer and very happy to know that we have improved over the years. All our team members will be just as pleased as me to know that our hard work does not go unnoticed. We are too very fond of your custom and we definitely look forward to having you with us very soon.

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Reviewed May 30, 2013

The room was exactly what we expected.... excellent. The staf are extremely friendly and helpful. The hotel facilities are excellent. We have stayed here several times before, and the fact that we will keep coming back for weekend breaks is testament to the high quality of this hotel.

  • Stayed: May 2013, traveled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
1  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded June 3, 2013

Dear Mark S
Thank you so much for your most kind review. We are extremely happy to count you as a valued guest at the DoubleTree Cambridge and that you have always enjoyed your stays with us. It is of paramount importance to us to make all our guests experience an unforgettable one and we are just delighted that we have been able to do so for you. We look forward to your next visit.

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Reviewed May 30, 2013

Perfect Location with polite and helpful staff that go the extra mile to make sure your stay is perfect Great location join Punt Boat to tour to capture some amazing views of the Kings and Queens Collages Punting is an English version of a gondola ride in Venice

  • Stayed: May 2013, traveled on business
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    • Location
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Review collected in partnership with DoubleTree by Hilton
Thank mwilbur1084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded June 3, 2013

Dear mwilbur1084
Thank you for your review. I am very glad to read that you had such a positive stay and that the efforts from all our team members contributed to a very enjoyable visit. I truly hope to welcome you back in the not so distant future.

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Reviewed May 28, 2013

Warm and efficient welcome, wonderful large room with river view. Nice breakfasts, but didn't otherwise dine in, so will not comment. Easy access on foot to town center, shops and restaurants, as well as local attractions. Highlight for me was the setting, riverbanks and punting, and immediate access to walking paths in delightful English meadows. Recommended!

Stayed: May 2013, traveled as a couple
1  Thank Fdluva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded May 29, 2013

Dear Fdluva
Thank you for your kind feedback. I was glad to read that you enjoyed your stay with us and especially the setting and the beautiful Cambridge. Looking forward to welcoming you back on your next holiday in England.

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Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
Price Range: $216 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Official Description (provided by the hotel):
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 
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Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge

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