As it was such a lovely day, myself and my wife stopped off at the hotel to sample the tea and scones. We sat in the garden which was very pleasant and the scones were as fresh and as nice as scones could possibly be. If it wasn’t for the serving staff I’d have given the experience 5 stars, but sadly the service was hilariously bad. Read on to find out why ....
I asked for a scone with jam and butter, and instead got jam and cream. Fair enough I thought, I’ll just ask for them to bring me some butter. Sadly they came back with more cream. Still , not a problem as I could ask for butter again, but alas plastic pots of margarine arrived. Anyway, maybe fourth time lucky I thought and audaciously I asked again. This was a mistake. It made them cross; not as cross however as when I challenged their unlikely statement that the hotel did not have any butter. Still, I stood my ground, and they went to look for butter and hooray!! - I got my butter, but let’s just say the butter wasn’t delivered with a smile and leave it at that.
Anyway, a nice place to be, great scones, and staff that provided immense amounts of entertainment for my wife.
- Official Description (provided by the hotel):
- Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more less
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- Also Known As:
- Doubletree By Hilton Cambridge Hotel Cambridge
- Hilton International Cambridge
- Cambridge Hilton International
- Doubletree Cambridge
- Hilton Cambridge