Review of Canterbury Cottage, Cambridge, UK
Reviews from our community
22 reviews
7 hotel reviews
17 helpful votes
My husband and two daughters, ages 13 and 9, recently spent 11 nights in Cambridge at this accommodation. It is very well set up for a family. Matt, the owner/manager, was readily available for any questions we had along the way. The townhome is in a wonderful location... on the outskirts of the downtown base, thus it is an easy walk to all, yet quiet. There is a lovely park 1 1/2 blocks away....again, wonderful for children.
We met some very nice neighbors while there. We also had some fabulous dining experiences.... especially Indian at Maharaja and Cocum, both of which are very close.
We would stay here again in the future.
Thank you Matt!
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
| Families with young children | Families with teenagers |
| Tourists |
1 review
1 helpful vote
I was awarded a fellowship to spend a month in the Electrical Engineering Department at Cambridge University for the entire month of May, 2011. We rented Canterbury Cottage for this four week time period, and we very much enjoyed our stay. The house is very well equipped and bright. Matt Hayes, who owns the property, was very helpful taking care of all our needs and requests. The location worked very well, being a pleasant 10 to 15 minute walk into the center of Cambridge, and only a 5 minute drive to my office in the university. In summary, this was an excellent rental decision for us, and I would highly recommend it for its location, and the overall care that Matt and his wife have taken to provide a first class kitchen, recessed spot lighting, sky-lights, excellent plumbing, central heating, linens, etc. There is even a very nice private garden in the rear with glass doors opening into the kitchen.
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
| Young singles | Friends getaway |
| A romantic getaway | Older travelers |
| Families with young children | Families with teenagers |
| Tourists | Luxury-minded travelers |
1 review
I stayed in the smaller house on Bermuda Road. It has the potential to be a lovely rental property, if it were not for the following points, which, quite frankly ruined the stay for me.
We arrived to find the kitchen pots and pans to be dirty and greasy and had to basically wash everything. After a long journey, it would have been nice to have some milk or bread, but there was nothing.
The bathroom was a great disappointment. I was looking forward to a soak in the bath after my long flight, but the water was only channelled to come out of the shower attachment, so it was not possible to run a bath. The water pressure in the shower was so low, it took me 20 minutes to have a shower instead of the usual 10. It was difficult to wash all of the shampoo from my hair, the water pressure was so low.
Finally, due to the back door sticking (appears to have warped), access to the back garden was not possible. The door required all a person's strength to open and close; no good for people with bad backs.
On the plus side, the bedrooms and lounge/diner were nicely furnished and were pleasant areas of the house to be in.
But, because of the terrible bathroom facilities and the dirty kitchen utensils, I have to rate this property with only two stars.
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
There is no excuse for greasy pots and pans for which I can only apologise but strange given that the kitchen is thoroughly cleaned between bookings. I can only imagine the cleaner must have missed this very important area during the cleaning process prior to your arrival. I am very sorry for that.
We provide coffee, teas, spices, oil, etc but not perishable items unless guests are arriving late. As you know, there are several supermarkets and convenience stores a short walk from the cottage for guests to purchase their supplies. We try to make guests aware of what to expect on arrival by stating clearly on the website what is included and to address concerns such as the location of supermarkets, restaurants, etc, by sending guests a map of the local area when confirming the booking.
I cannot explain why you had low water pressure - again, not something which we have ever had a complaint about - but the bath taps have a diverter valve to change the water from the shower to the bath. By simply pressing down on the chrome ring on the taps the water is diverted from the shower to the bath. I will ensure that this is clearly demonstrated to all future guests during the orientation of the cottage on arrival.
The back door was sticking due to the extreme weather in December which I did explain to you at the time, and I also showed you how to open/close it, but I do accept it was far from ideal - the problem has now been rectified.
We appreciate your alerting us to these issues. If we do not hear from our guests we may never know of any problems. But, since my wife and I live nearby we do encourage guests to come and ask if there are any problems, it is a shame that you didn't. I sincerely hope you would consider staying with us next time you are in Cambridge so we may be able to prove to you that your experience of our cottages was the exception and not the rule.
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
| Friends getaway | A romantic getaway |
| Older travelers | Families with young children |
| Families with teenagers | Tourists |
| Luxury-minded travelers |
6 reviews
4 hotel reviews
1 helpful vote
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
| Older travelers | Families with young children |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
