I finished a 12 hour shift. Ordered my food. It was here quickly I was surprised. However the delivery driver refuse to get out the car as it was raining. So I had to stretch to get it. Then proceeded to eat my food. My spicey chicken burger was stone cold. My chicken kebab wrap was intact lamb when I cannot eat lamb! Then when I call up to complain the response I get is it was near closing time, well I'm sorry I work in a restaurant if that response was given then I would be fired. I didn't get a sorry. I just got a 'remind us when you order again' well rest assured I won't be! I will be going back down there tomorrow to complain to the manager. Terrible customer care! And sorry I ordered chicken not lamb. It says specifically on the website that if there are any problems with my order they will call. But not its just given to me wrong and not to the right standards. Well done you have just lost a possible future customer!
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