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“Poor customer service”
Review of Chicken Cottage

Chicken Cottage
Ranked #168 of 219 Restaurants in High Wycombe
Price range: $10 - $20
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Takeout
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Poor customer service”
Reviewed May 27, 2013 via mobile

I finished a 12 hour shift. Ordered my food. It was here quickly I was surprised. However the delivery driver refuse to get out the car as it was raining. So I had to stretch to get it. Then proceeded to eat my food. My spicey chicken burger was stone cold. My chicken kebab wrap was intact lamb when I cannot eat lamb! Then when I call up to complain the response I get is it was near closing time, well I'm sorry I work in a restaurant if that response was given then I would be fired. I didn't get a sorry. I just got a 'remind us when you order again' well rest assured I won't be! I will be going back down there tomorrow to complain to the manager. Terrible customer care! And sorry I ordered chicken not lamb. It says specifically on the website that if there are any problems with my order they will call. But not its just given to me wrong and not to the right standards. Well done you have just lost a possible future customer!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Luvinash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Visitor rating
    3
    4
    1
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Newcastle-upon-Tyne, United Kingdom
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Poor”
Reviewed July 27, 2012

Been here a few times; chicken was very greasy and disappointing and generally of a poor standard. Was disappointed by the food here.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AliQadeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Good”
Reviewed February 23, 2012

I disagree with the above I found my meal to be very tasty. So tasty I have actually eaten there twice.in the 5 weeks I have lived here.

The staff arent very friendly but they are foreign so may not fully understand English, you can't just jump to conclusions.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MrsBarnes08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
71 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Greasy rubbish!”
Reviewed September 10, 2011

Cheap nasty food, do not wrap chicken portion in paper towel and squeeze as it will be dripping in fat!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Chopper2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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