Service is very slow especially at peak times, I have had better service in busy bars & restaurants in London which have been far more busier! (Perhaps under staffed who knows!)
Food: When this place first opened the food was actually very nice and good value for money but recently its gone down hill!
Burgers and steaks seem to okay but stay away from the fish... 'famous beer battered' fish (not cod) just fish... trust me there is nothing famous about it. The fish was also under cooked.
Portion size has also reduced, which is a good thing but some may feel cheated when compared to what you pay for each dish!
I wouldn't eat here again.