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“Great Location But Poor Food and Infrastructure”

The Bridge Cafe @ The Avon Gorge Hotel
Ranked #1,003 of 1,691 Restaurants in Bristol
Price range: $0 - $45
Cuisines: British
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Restaurant details
Good for: Business meetings, Romantic
Dining options: Breakfast, Late Night, Delivery, Outdoor Seating, Reservations
Reviewed July 6, 2014

I visited with a party of 8 at Sunday lunchtime. We arrived just before midday and managed to secure a table. We sat outside and the views are spectacular – indeed the views were best thing about this restaurant. We were told when we tried to order that there was an hour delay for food which was verging on the unacceptable. The restaurant was not that crowded but if there is the demand - then the owners need to expand the kitchen or get more chefs in.

The food when it arrived was not good. The onion rings were over cooked and the chips were dreadful. They had been pre cooked which is fine but they had a thickish skin and tasted awful. Most of our party only ate a few. The baguette had too much bread and not enough filling though the salad that came with it was OK.

I was told the ladies loo was dreadful with the main door being difficult to open, chipped tiles and the lavatories were dirty.

This restaurant has so much potential with the superb position it has but it is let down by poor infrastructure and food.

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1  Thank sjo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 - 245 of 374 reviews

Reviewed July 5, 2014

This eatery is within the landmark Avon Gorge Hotel in the shadow of the world famous Brunels' Clifton Suspension Bridge - there is terraced area where you would be hard-pushed to get a better view of this amazing attraction - what you are met with is - 'beyond grubby' panoramic windows & glass balconies, peeling paintwork, decking that has long since seen brush, detergent or water - the once Grand Spa Hotel (for which booking was a must & a seat on the terrace was only obtained by those who got there early doors) now appears sadly neglected & waiting for the inevitable - & by the lack of people - its also been long forgotten by customers too!

However, that all said - you are then met by the most charming, professional team of young hotel staff - all of which went out of their way to make our visit enjoyable - pristine table wear - tiny menu - but to be honest it had been cleverly condensed so that there really was something for everyone & at really good prices - food served piping hot & desserts were to die for. Good selection of wines - decaffeinated coffee - not the best - but again served piping hot.

To summarise - shockingly disappointed with how this place has gone down hill - however truly blown away with service, product & value for money.

If anyone from this Hotel reads any of these reviews - do yourself a favour - as well as tourists (who may come once) there are the people of Bristol & surrounding areas who would put bums on seats on a regular basis - afternoon tea looked good - (but you are going to have to do some serious housekeeping/maintenance) but get out there & tell them its available & look after & nuture that really sweet team of young staff!

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1  Thank ilovegoodservice659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2014

A disappointing experience. The place is chaotic, with only 4 diners to look after our waitress was too busy doing other chores to attend to the tea room, I had to go in search of her several times. Sarnies and scones are obviously made well in advance rather than to order. Tea didn't come with hot water - that was charged at an extra cost of £1.75. Cake was good though. The view across the gorge and up to the Clifton Suspension Bridge I'm sure is all that pulls the punters in.

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1  Thank CousinBelloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2014

Their 3 course lunch special is well worth it. Only 3 choices but the food was cooked and served well. Superb views over the Avon as you sit on the terrace. On a sunny day nothing can be better.
Would visit again

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Thank June A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2014

Fabulous afternoon tea with amazing views. Floor to ceiling windows overlooking the Clifton Bridge. REasonably priced afternoon tea. Can sit outside on the terrace weather permitting.

Thank AnomalousLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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