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Premier Inn Bristol South
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Reviews (654)
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All reviewsleisure parkbrewers fayrewessex flyerfrankie and bennysgala bingoattached restaurantusual standardpub next doorno air condisabled roomvery comfortable staycar parknight's sleepfamily roomfree parkingno liftgood nights sleep
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Reviewed September 3, 2012

Stayed for a few nights over the August Bank Holiday, position of hotel was excellent, cleanliness was the best we had ever had, super comfy bed with choice of pillows(fab!!!)
Will always stay in Premier Inns from now on!

  • Stayed: August 2012, traveled as a couple
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Thank Victoria U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

My husband and I stayed for 1 night at this hotel. Upon arrival, the staff were friendly, and couldn't be more helpful.

The room was spotless, beds very comfortable and the room was extremely quiet. Extra details had also been thought of, for example a floor standing fan in the room aswell as air conditioning. If you just wanted a top sheet instead of a duvet because it was too hot for comfort, they provided them, nothing was too much trouble.

Excellent base to visit Bath and we would definitely stay there again.

Room Tip: Ask for a room at the back, away from the car park
  • Stayed: August 2012, traveled as a couple
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Thank UkGeordietraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

Myself and my husband and 8 year old daughter stayed here last night after a long but great day at Longleat. We were greated by a wonderful lady called Tina who was so friendly even at 10pm at night. She could not help us enough and we all warmed to her. The room was spotless. The beds and pillows were so comfy and fresh and clean. The bathroom was also spotless and has hand wash and shower gel foam dispensers and not nasty soaps :). The room has a big flat screen tv. We did not stop for breakfast as we were going into bath but I did see a lot of people going to have breakfast which is always a good sign. Loads of parking and lots of places to eat also on the complex. Tina was on reception again when we checked out and again she was very happy and helpful. We would stay here again. X

Room Tip: I have clicked the swimming pool by mistake and don't think they had one. We were in room 10 and it was on the bottom floor and very quiet.
  • Stayed: August 2012, traveled with family
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Thank Timmytime66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

welcome was not a welcome, no secure parking space, only one towel provided for my all family for four, vending machine was not working could not get any tooth brushes, unable to get from reception either because porter did not have any idea where is the stuff keeping and unable to help at all,
BED BUGS was all over the place, we all get bitten up very badly by bed bugs all night long,
in the morning we have to call receptionist to come and have a look that we slept all night with bed bugs, staff did not believe and refused to accept that there is bed bugs luckily we took pictures and video for the bad bed bugs creeping all over my daughters and our bed.

  • Stayed: August 2012, traveled with family
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Thank Budhali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Social Media at Premier Inn Bristol South, responded to this reviewResponded September 5, 2012

Thank you for your review. I was most concerned to learn of your recent experience with our Bristol South Premier Inn. Please be assured that we take the standards of cleanliness in our hotels very seriously and as soon as we were made aware of the issues you encountered, external contractors were bought in and immediate action was taken in this bedroom, all other bedrooms and public areas have been thoroughly examined. We can also confirm that this was an isolated incident and confined to one bedroom only, which has undergone intensive deep cleaning. We would like to offer our sincere apologies for the disappointment caused. I would also like to assure you that your comments in relation to the service & standards you received at our hotel have been passed onto our Management Team for a full investigation, we will be in contact directly for further details. I do hope that our assurances have put your mind at rest and that you will continue to choose Premier Inn again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

great place to stay ,in a complex with restaurants around & a cinema & park for the kids , easy to reach sites if you have a car . hassle free & nice staff , although if your sightseeing like us then please ask them for a map they ahve behind the desk that has the sites marked out - bristol is fairly easy to drive around -we even managed without the GPS for once !

Room Tip: upstairs - floorboards squeak if you underneath !
  • Stayed: August 2012, traveled with family
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Thank BAABAAchops1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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