Yesterday night I have been to the Patisserie Valerie in Cabot circus to buy a last minute birthday cake. Before arrival i had checked that the opening hours on a Friday was between 9-9. on my arrival i realized that we got the opening hours wrong and that they were closed 40 minutes ago. even though the store was closed and the staff had cleaned up everything, the manager whose name is i think mason, has come out and really went out of his way to get me the birthday cake for my boyfriend. he was really helpful and smiley. it makes such a difference when you see there are still companies that employ people in catering who genuinely care about their customers and appreciate the value of going beyond their duties to the customers. thanks to mason, we celebrated my boyfriends birthday with joy and a cake. :) thanks mason. we will be back and keep buying our cakes from you guys. much appreciated.
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