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“Best Hotel In Bristol Environs”

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Best Western Henbury Lodge Hotel
Ranked #7 of 38 Hotels in Bristol
Certificate of Excellence
Tintwistle, United Kingdom
Level 6 Contributor
168 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Best Hotel In Bristol Environs”
Reviewed May 29, 2013

After trying many hotels in and around Bristol for accommodation during an extended period I settled on this little gem. I stay in hotels 5 nights a week through out the UK and many I find good and very good this I find excellent the main reason is the quality of staff, management, food, rooms and free wifi.

The hotel is set within a quiet area on the outside, towards the east of the town and easily assessable from the M5 & M6. The restaurant is well set and homely with an excellent menu that is changed sufficiently to stop menu fatigue. The Breakfast ladies, both chef and waitress are friendly, efficient and sensitive to their clients needs.

The bar is small but snug and warm with an excellent local brew called "Blonde", with and adjoining lounge area which myself and colleagues have taken over during days, that meetings have been cancelled in town, and received excellent service during that time.

If this hotel is within a 100 miles of where I need to be then this is my first choice

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChefJDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
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English first
Leeds, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 22, 2013

This is the second time we have used this hotel to break our journey to Devon.
The room was superb, the evening meal just as good.
For an evening, or morning walk, turn right out of the Hotel and visit the Blaise Castle hidden behind the trees.

Thanks again.

Room Tip: Twelve is a good one.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank Derick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 19, 2013

We stayed in the Henbury Lodge hotel for a single night in May 2013. It was really very good all round. The receptionist was very nice and helpful, including showing us in person to our rooms. The room itself was nicely presented and they must have recently re-done the bathrooms since this was to a very high standard (certainly above the 3* rating). We had an early start the following morning; before breakfast was due to start. However the receptionist (the same one from previous evening), kindly laid out some cereal for us as well as making some toast and hot pastries. This really made the (short) stay for us - service like this is hard to find in 5* hotels, let alone a 3* place.

Room Tip: Ours was room 10. It was very good.
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  • Stayed May 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank pjscott375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wareham, United Kingdom
Level 4 Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 17, 2013

I booked hotel as per previous reviews on this website. Booked twin room as travelled with my father as we entered the hotel one of the owners immediately changed room from 3rd to 1st floor when she realised my father's age. Very thoughtful and considerate and no extra charge. Room was very clean, bright and spacious. The beds were extremely comfortable, fluffy pillows and a wonderful sleep. The breakfast in the morning was freshly cooked to our order and specification, cutlery spotless and clean as was crockery. Service was impeccable relaxed and attentive. I left my father at hotel and despite arriving before check in time he was directed to our room as I had meeting in Bristol.Staff called for taxi into town and I noticed a bus stop right outside hotel hence convenient for travel into centre of Bristol.
Won't hesitate to use this hotel on my future visits and meetings and recommend it warmly.

Room Tip: Speak with staff of any needs or requirements and they will most certainly oblige
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank solveigw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 17, 2013

I stayed overnight earlier in the week, and was left in no doubt that customer service is a high priority to the staff who run this hotel. Nothing was too much trouble, smiles were genuine and that extended to the food, which was top notch.
I'll keep this short, the room was generously proportioned, the en-suite shower room was amazing, the wifi superfast, the decor tidy, clean and well maintained, the food was gorgeous, the staff excellent, the car park surprisingly accommodating, everything was tos. Six stars!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quba_libra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevenoaks, United Kingdom
Level 6 Contributor
308 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed May 12, 2013

We stayed for three nights at the Henbury Lodge hotel which is a good 3* hotel. The staff were excellent. Our room, number 15, was in the stable annexe block . It was a good size, minimalist in design with a small but newly re-furbished bathroom with an excellent shower with shower gel and hand cream. The towels were large and fluffy and very white. Everything was very clean. The first night we had people in the room above whom we could hear walking around in the evening but it did not disturb our sleep. The bed was firm which we also liked. There was coffee and tea making facilities in the room. The TV was flat screen with a large selection of channels. There was no road noise in our room. Breakfast was not so good on the first morning but after that it was perfect. The orange juice was freshly squeezed which I loved. There was a good range of cereals, homemade yoghurt and marmalade, pastries and fresh fruit. There is a wide choice of cooked breakfast. I would stay here again.

Room Tip: Room 15 in the stable block was quiet. You can park your car right outside the room,
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2013

We found this hotel and staff absolutely lovely, we were so pleased when we entered to find a spotlessly clean, very cosy room with a beautiful bathroom. Unfortunately during both nights of our stay we could clearly hear the people above in the attic room walking around, the floors were extremely creaky and woke us both up many times during both nights, it was really loud even during the day. After reading the reviews I wish I actually stayed in the attic room itself and not the room below. We were informed by the owners this was due to it being a listed building. Otherwise everything else was perfect.

Room Tip: Room 14 has really creaky floor above from room 16.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slfry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternHLH, Owner at Best Western Henbury Lodge Hotel, responded to this review, May 11, 2013
Many thanks for your review and kind comments about the hotel. As we discussed at check out we are extremely sorry that you did not sleep well due to noise from the room above. Had we known after the first night we would have immediately changed the room for you . As we have not had this problem since we redid all the floors in the stable block over the past year we appreciate you mentioning it to us. After you you left we did recheck the floor of the room above and our builder has since come and put down new flooring in the room where the wood had become loose which has resolved the problem. We are glad that you enjoyed all other aspects of your stay with us and hope that you will return to Henbury Lodge should you be in Bristol again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Henbury Lodge Hotel

Property: Best Western Henbury Lodge Hotel
Address: Henbury Lodge Station Road | Henbury, Bristol BS10 7QQ, England
Location: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#1 Business Hotel in Bristol
#1 Family Hotel in Bristol
#1 Romantic Hotel in Bristol
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Henbury Lodge Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
This stylish country house hotel in Bristol offers spacious rooms, an award-winning restaurant, free Wi-Fi and large gardens. Housed in a Georgian building, each room at the friendly Henbury Lodge has a flat-screen TV with Freeview channels, tea and coffee facilities and an iPod dock. The AA-Rosette Blaise Restaurant offers a menu that changes monthly, serving locally sourced seasonal produce with daily specials. On fine evenings during the summer months a BBQ menu including fish, sirloin steaks and salads is frequently offered in the walled garden. Cooked-to-order breakfasts include local farm bacon and sausages, Cornish kippers, fresh orange juice and homemade marmalade. Segafredo Premium Bean to cup coffee is also served. There is free ample parking in the grounds of Best Western Henbury Lodge Hotel. The hotel has been under new ownership since April 2009. ... more   less 
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Also Known As:
Henbury Hotel Bristol

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