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Hilton Garden Inn Bristol City Centre
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Reviews (2,282)
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956
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All reviewspark viewcity centrecar parkwaffle makertrain stationfree wifitemple meads stationrooms are smallair conshort walkmodern hotelexcellent hotelvery pleasant staycabot circusshort staycomfy bedfull english
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1,311 - 1,316 of 2,282 reviews
Reviewed December 19, 2013

Extremely friendly staff everytime I stay - truly makes my regular business trips more bareable. Great location for the train station (5 minutes walk) but also great location for the centre of town - also great muffins at breakfast!!!

  • Stayed: December 2013, traveled on business
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Thank Thunderbird555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded December 19, 2013

Dear Thunderbird555,

Thank you for taking the time to provide feedback on your regular stays with us at the Hilton Garden Inn Bristol. I am delighted to see that the team provide such a warm and homely feel for you on your business visits to the city.

I look forward to continuing to welcoming you in the future.

Kind Regards,

Kevin Byrnes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

food and service leaves something to be desired and very expensive for what you get. Parking can be difficult. Room quality and standard is what you would expect also had to haggle for the best deal as they did not want to offer what they were advertising

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Stefan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded December 19, 2013

Dear Stephan P,

Thank you for taking the time to provide feedback on your regular stays with us at the Hilton Garden Inn Bristol. I am disappointed that your stay was not as you would have liked and I would be grateful if you could contact me directly to advise how I can ensure your concerns about the service are addressed.

I look forward to hearing from you shortly.

Kind Regards,

Kevin Byrnes
General Manager
kevin.byrnes@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

good central location with car park, friendly attentive staff, nice rooms with Apple Mac and free internet access made my visit easy and pleasant nothing was too much trouble and i would definitely stay again

  • Stayed: December 2013, traveled on business
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Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded December 19, 2013

Dear Dan E,

Thank you for taking the time to provide feedback on your stay with us at the Hilton Garden Inn Bristol. I am delighted you found everything to your liking and I look forward to welcoming you back on your next stay in the Bristol area.

Kind Regards,

Kevin Byrnes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

I've stayed in quite a few hotels in Bristol and this is where I keep ending up. It's very close to the station, but still within easy walk of Cabot Circus and the waterfront bars and restaurants. There's a supermarket just around the corner too.

The staff are very friendly and really go the extra mile to make your stay enjoyable. The rooms are always quiet, spotless and well appointed. Big comfy beds and an iMac in every room. If you're staying in Bristol - this is the place to be.

  • Stayed: November 2013, traveled on business
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded December 19, 2013

Dear Robert M,

Thank you for taking the time to provide feedback on your regular stays with us at the Hilton Garden Inn Bristol. I will ensure your kind words are passed on to the team.

I look forward to continuing to welcoming you in the future.

Kind Regards,

Kevin Byrnes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

Good handy location for public transport, clean room, friendly and helpful staff.
The bar, rooms, reception, dining area and facilities are very modern.
Rooms have key facilities including a fridge, and an apple mac/tv.
Good thing was their double bed was not made from two singles.

Room Tip: I've stayed in 8 different hotels in Bristol and this one is definitely the most convenient for a business trip.
  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded December 19, 2013

Dear RL,

Thank you for taking the time to provide feedback on your regular stays with us at the Hilton Garden Inn Bristol. I am delighted to see the location accross from Bristol Temple Meads station and the Temple Way business area are convenient for your business needs, and you find the team so friendly and helpful.

I look forward to continuing to welcoming you in the future.

Kind Regards,

Kevin Byrnes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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