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Hilton Garden Inn Bristol City Centre
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Reviews (2,285)
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1,598 - 1,603 of 2,285 reviews
Reviewed April 28, 2013

We stayed here on a 2 night, Thermae Spa Break deal, which included dinner on the first night and breakfast on both days which I can't fault.
Our twin room was modern and clean with a park view. The staff were friendly and helpful. The location was brilliant, in-between the main shopping area and the waterside, both being easily walkable.
Sunday morning was busy at breakfast but plenty of staff on duty and the car park was busy but this would definitely not put me off returning.

Room Tip: Ask for a Park view as its prettier.
  • Stayed: April 2013, traveled with friends
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Thank Annie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded May 1, 2013

Thank you for taking the time to write a review.

I am pleased that you enjoyed the hotel and took advantage of one of our packages.

We very much look forward to welcoming you back soon.

Kind regards,

Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

Hotel itself is OK, although the bed could have been a bit bigger (taller than average person would have struggled). Check-in and check-out times are slightly later/ earlier than most hotels which I found quite cheeky. Particularly as the cleaning staff start making noise in the hotel early so even on a Sunday we couldn't have a particularly long lie-in. Also, whilst we were having an afternoon nap, someone entered our room without knocking but left as soon as I woke up and didn't give me enough time to see who it was. The reception staff assured me it could only have been the cleaning, but they should still have knocked.

  • Stayed: April 2013, traveled as a couple
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Thank adaziv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded May 1, 2013

Thank you for taking the time to feedback following your recent stay.

I am sorry that you were disturbed by housekeeping - we will be ensuring that more care is taken by the team.

I hope that we have the opportunity to welcome you back to the hotel in the future.

Kind regards,

Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

Mike on the bar was very friendly and welcoming despite the fact it was very late and he was closing down the bar. He still served me a nightcap or 2. Many thanks : )

Very friendly great base for stag weekend .

  • Stayed: April 2013
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Thank MadhatterNor78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded May 1, 2013

Thank you for your review. Thank you for your kind words about Mike and we will ensure that this is passed onto him.

I am pleased that you had a good weekend and look forward to welcoming you back very soon.

Kind regards,

Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

First time I have stayed in this place but know others who stopped there before it was bought by Hilton. Always seen as a great location,I can see why they got this place for their portfolio. Simply the best location, handy for the train station and the city is but minutes away, it is a great place to walk out and enjoy Bristol.

The breakfasts are the usual good standard of the chain and worthy of taking time over.

Think LOCATION LOCATION LOCATION and use this hotel to explore this fine city!

  • Stayed: April 2013, traveled on business
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Thank PadiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded May 1, 2013

Thank you for your review. I am pleased that you found our location convernient and enjoyed our breakfast.

We look forward to welcoming you back very soon.

Kind regards,

Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

Overnight stay and business meeting in one of the hotels meeting rooms. Wonderful friendly staff who did their very best, even when the meeting room door decided to let no one in. No TVs in the room but Mac computers with TV built in which work well. Reasonable menu, well presented and good value. Free wifi, free parking ( small cars best) but excellent all round.

  • Stayed: April 2013, traveled solo
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Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded May 1, 2013

Thank you for writing a review on your recent stay.

I am pleased that you enjoyed the hotel and found the team helpful.

We will shortly we having our car park reconfigured to allow some more space to assist with larger cars!

We look forward to welcoming you back to hotel soon.

Kind regards,

Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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