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Bristol Marriott Hotel City Centre
Ranked #18 of 37 Hotels in Bristol
Certificate of Excellence
Bedford, United Kingdom
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Not Bad”
4 of 5 bubbles Reviewed December 21, 2013

Get a room at either end away from the lifts they are very noisy. Get a room near the top, near the bottom the road noise is very loud.
Dinning room very VERY slow service, food service in bar OK, but restaurant is painfully slow.
Rooms OK, clean and spacious.
Very close to main city centre and shops, within walking distance. Quite a trek from train station, more than a long walk, needs a taxi

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,551 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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  • Any
English first
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed December 15, 2013 via mobile

Good hotel great location but we had dinner in the hotel and this was not so great. It took them 2.5 hours to serve three courses and they were not busy. We had to ask them to clear the table after finishing our main course and sitting there for 30 min with empty plates in front of us. Would use hotel again but eat out this time.

Stayed December 2013, traveled as a couple
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed December 15, 2013

We stayed here last week whilst attending a work Christmas party at the hotel. The accommodation was comfortable and clean. The staff, especially at reception, where friendly and helpful.
The party was quite large as the room was shared by several different business's/teams, but it was very well organised, food was quick to arrive and extremely good, although the choices of wine were not brilliant, but that's fairly subjective!
The breakfast wasn't great tho' ..... Mainly due to poor service, a long wait for more bacon to be put out, and no bread for toast for quite a while in spite of requesting some.
Over all a pleasant experience, the hotel is right next to a shopping centre and within walking distance of other city attractions.

Room Tip: If it's party season a room on a higher floor ( we were on 7) will ensure a more quiet night!
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed December 14, 2013

Faultless weekend break at this hotel. Spotlessly clean and helpful friendly staff. Breakfast was very good with no queuing on this visit. Convenient position for the city centre which is on the doorstep. Would recommend this hotel.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ABJJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 14, 2013

This is one of those hotels that let the brand down. We stayed on a friday night to break a long journey but wished we hadn't. Location wise good for the centre of Bristol, accommodation wise poor, the room was bland, looked like something from the 70/80's probably when the last refurbishment took place. Reception tired, breakfast poor, we didn't eat it but left and found a very nice little place in Clifton Village, much better. The hotel feels like one of those cheap conference, wedding hotels, business traveller hotels. I use Marriott hotels all over the World and this one does win a prize as the worst I've stayed in.

Room Tip: Don't get lumbered with a room near the lift, awful noise
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Marden
Level Contributor
5 reviews
5 of 5 bubbles Reviewed December 10, 2013

The main reason for this review is to highlight the fantastic customer service, the hotel is what you would expect from a Marriott, big, clean with good facilities, but the service of the whole staff was something else. From the minute I arrived nothing was too much trouble. The hotel was near full capacity with Xmas Party people and Xmas Shoppers and the concierge and front desk staff greeted me by name on several occasions.
I travel often and stay in some of the best hotels and I can honestly say that the staff at the Marriott Bristol were the best I have come across in along time, it is refreshing to find staff who genuinely enjoy what they are doing.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeepBlue1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lincolnshire
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 5, 2013

Centrally located for shops and restaurants, good service from all the staff, good breakfast and quiet rooms. If I had one concern the multi storey car park the hotel uses felt quite isolated especially during the hours of darkness.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bournetoparty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bristol Marriott Hotel City Centre

Property: Bristol Marriott Hotel City Centre
Address: 2 Lower Castle Street | Old Market, Bristol BS1 3AD, England
Phone Number:
Location: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Bristol
#8 Business Hotel in Bristol
#9 Romantic Hotel in Bristol
#11 Luxury Hotel in Bristol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bristol Marriott Hotel City Centre 4*
Number of rooms: 294
Official Description (provided by the hotel):
On the doorstep of the Bristol Marriott Hotel City Centre, Cabot Circus Shopping Centre stands proud. With over 120 stores, including Harvey Nichols, House of Fraser to name a few. This fantastic destination places Bristol firmly in the spotlight. Experience a wonderful mix of traditional and modern Bristol at the exquisite Bristol Marriott Hotel City Centre. Our luxury hotel in southern England pampers the most discerning travelers. Located in the city centre close to businesses, shopping centres and area attractions, Marriott offers spacious rooms with air conditioning, high-speed Internet access, and 24-hour room service. Our Terrace Grill restaurant features a wonderful selection of international cuisine and fine wines and our Coffee Shop offers breakfast and lunch in a relaxed setting. Renowned as one of the largest conference centres in southwest England, the Marriott hotel - along with our superb catering and experienced staff - creates wedding ceremonies and conferences in great style. ... more   less 
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Also Known As:
Marriott Bristol
Bristol Marriott

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