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“poor food, poor service... Good views though.” 2 of 5 bubbles
Review of Avon Gorge Hotel

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Avon Gorge Hotel
Ranked #25 of 37 Hotels in Bristol
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“poor food, poor service... Good views though.”
2 of 5 bubbles Reviewed July 23, 2013

Decided to try out The White Lion Bar/Restaurant for an early dinner with friends, but was pretty disappointed. Wasn't sure about the inside decor, slightly tacky and not really in keeping with the clifton area.
We went out onto the terrace, it was a really sunny and the views were amazing, definitely worth having a visit. Especially as they have one of the gromits on show.
I ordered the ham, egg and chips, a standard fail safe pub dinner. Although the service was speedy, the meal was poor. The ham extremely salty and dry, the chips bog standard... And at a price of £7.95, bit extortionate. Overall pretty shoddy meal.
To make matters worse, whilst enjoying the views, we were interrupted by unattended plates on tables being attacked by hoards of seagulls, disrupting our meal. Something that could have been avoided if the staff and checked outside for plates. They were left for a good hour or so. Not impressed.

  • Stayed July 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank sarkyfox29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 reviews from our community

Traveler rating
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    74
    35
See reviews for
178
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145
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (307)
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English first
Braintree, United Kingdom
Level Contributor
341 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

A great hotel with a stunning view of the Gorge. I was lucky to get a room overlooking the bridge which was an extra.
Rooms are large but a little outdated but, then again, the whole building is old. Loved the worldly charm of this hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank norman1366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
203 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 bubbles Reviewed July 19, 2013

Beautiful setting with a stunning terrace.

In urgent need of refurbishment as the rooms were so tired are in need of some urgent attention.

Parking is limited and not very convenient,

A decent investment would make this hotel a winner.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 65Bram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed July 18, 2013

The hotel's location overlooking the Avon Gorge is wonderful, the views are fantastic. It's just a 5 minute walk away from the charms of Clifton village.
The hotel itself was a disappointment, it's tired and need a renovation. The lift was our of order the day we arrived and the day we departed, that said , the reception did kindly send someone to carry our suitcases up to our room. The room was ample with 3 large windows overlooking the Gorge which was great but it was very hot and only 2 of the windows opened a few inches . Idem in the bathroom and the heated towel rail was on full blast and we couldn't turn it off. There was a ceiling fan but the switch to operate it was faulty. The reception and maintenance men did there best to make us more comfortable by bringing us a portable fan. We were told that the hotel was in the process of a renovation but unfortunately we weren't given one of those rooms.
The breakfast choice was extensive and good quality and it was nice to eat breakfast on the terrace overlooking the Gorge. The reception staff were helpful and the breakfast staff were rushed and serious.

Room Tip: Ask for a renovated room.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jacquelinehp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merthyr Tydfil, United Kingdom
1 review
2 of 5 bubbles Reviewed July 17, 2013

This is a nice hotel and well positioned with a lovely terrace providing nice views of the gorge and the suspension bridge, however the room we were given (room 126) was a little outdated and the ceiling fan was broken and only had 3 impellors which rendered it inoperative if not dangerous when it was turned on. Our room was alongside the kitchen extractor fan system so unable to leave window open due to noise, therefore during the warm weather the night was very uncomfortable. Shower controls were very temperamental and difficult to operate/set. Not many other problems but considering the cost of this hotel (in excess of £100), I expected it to be somewhat better, I have stayed in a lot better hotels for a lot lower price.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JJI1098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAvonGorge, Manager at Avon Gorge Hotel, responded to this review, July 22, 2013
Dear JJI1098

Thank you for taking the time to leave a review, we really appreciate your feedback and I apologise for the issues you encountered during your stay. We have since rectified all Maintenance issues in room 126.

We are currently in the process of refurbishing all 75 bedrooms and we have now completed 3 floors. We have currently put the refurbishment on hold during the summer months and will be starting again in September with the first floor.

Please contact me directly at the hotel should you be returning to Bristol, I would really like you to experienced the great improvements we have made.

I look forward to hearing from you,

Sincerely

Andrew Robinson
Rooms Division Manager
The Avon Gorge Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bristol hotels

Burnham-on-Crouch, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 16, 2013

This hotel has an unbeatable position and sitting out on the terrace with a beer (the White Lion bar keeps a 5* pint of Butcombe) is a pleasure.

The staff are great and very eager to help guests.

The room was very clean and tidy and housekeeping did a good job.

I would have left 5* but, and here it comes, during the heat wave of 12-15 July the rooms were pretty unbearable. We were in formed by the reception that because it is a listed building installing air-conditioning isn't possible. We accepted this at face value but, I'm pretty sure that this only applies to externals and infrastructure can be modernised regardless (and indeed the rooms and public areas are currently undergoing a major refurb with the public areas having AC

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marshmantm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 14, 2013

Lovely hotel in an enviable position and staff were friendly and helpful. I understand the limitations of the building mean that air conditioning isn't possible but in a heatwave its just about intolerable. The position means the sun beats down all day and with windows (understandably) only opening a few inches its a sauna at night. If the weather is cooler then I'm sure its a great stay but if you object to 30o+ temperatures at night, avoid in a heatwave!

Room Tip: Ask for one with a fan.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cloner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Avon Gorge Hotel

Property: Avon Gorge Hotel
Address: Sion Hill | Clifton Avon, Bristol BS8 4LD, England
Phone Number:
Location: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Bristol
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Avon Gorge Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Settings rarely come like this: nestled in the heart of Clifton Village, Bristol the Avon Gorge Hotel offers a unique location for any trip to Bristol or tour of the West Country.This historic hotel offers unparalleled views of Brunels Grade One listed Clifton Suspension Bridge, said to be one of the worlds greatest bridges. Boasting fantastic panorama, the hotel is also in a very central position for both business and leisure trips alike, with Bristol City Centre within walking distance. The views don't stop here, from the popular Bridge Cafe and White Lion Bar, with an extensive all weather terrace area, enjoy the spectacular panorama of Somerset and the southern areas of Bristol. By foot discover some of the countrys finest architecture in the surrounding area of Clifton, its just on your door step. ... more   less 
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Also Known As:
Avon Gorge Bristol
Hotel Avon Gorge

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