We had a meal for 4 booked from a travelzoo voucher and dined on Tuesday eve.
The reception area is shared with the hotel above and we were welcomed immediately.
We were seated in the bar and had to ask after a while when our table would be ready, but were then shown straight through.
Out of the four of us, we managed 11 different courses and everyone was happy with everything, not a bad meal was put out. My brother particularly enjoyed the steak stir fry and we all loved the desserts. The 'extras' people have moaned about were not a big deal - £3-4 if you wanted sides is not an issue. My only complaint, if I were to push for one, is the toilet facilities are very poor. Downstairs and squashed between two of the hotel bedrooms [reminder not to book these!] Tiles were missing and there were holes in the plaster. A weekends repair work would leave this restaurant faultless.