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“Unreliable”
Review of Rocco's - CLOSED

Rocco's
Price range: $5 - $21
Dining options: Late Night, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Restaurant details
Dining options: Late Night, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Bristol, UK
Level Contributor
88 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Unreliable”
Reviewed January 13, 2013

This was our first visit here for a couple of years. We booked a table for 2 at 8:00pm four days in advance. When we arrived exactly on time there were no tables availale. They didn't deny that they had a record of our booking but were unapologetic. They suggested we "had a drink elsewhere" and come back later; simply not good enough. We left and ate elsewhere. We suggest you try one of the alternative Italian eateries within a couple of minutes walk of here.

Visited January 2013
Helpful?
1 Thank Barry_in_Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bmw330i, Owner at Rocco's, responded to this review, March 26, 2013
firstly thank you for your review and would like to apologise for inconveniencing yourselves on this particular night.we do try and please everybody both new and old customers and our staff are naturally apologetic and corteous upon any kind of hiccups as they are reported at the end of every shift.i understand that a booking has a priority and for this we are sorry that a table was not made ready for you.we hope you can give us another chance to show you that we care about what we do and that every customer is as important as the next.
gianfranco owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

51 reviews from our community

Visitor rating
    29
    14
    3
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Berkeley, Gloucestershire
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic family run restaurant”
Reviewed December 20, 2012 via mobile

We had a wonderful meal here last night. The food was fantastic, the waiter was engaging & very knowledgable about the dishes.

All in all I'd definitely recommend this lovely little gem of a restaurant.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank chimchimcerullo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
303 reviews
196 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
“Average”
Reviewed December 16, 2012

Ate here with some friends mid-week. Had left it late to book anywhere and was concerned to see the place almost empty, so close to Christmas, when other local establishments were busy. We had a selection of pizzas and pasta. All very average, pizzas on the small size, and all completely un-memorable.
Service was good, but it should have been with so few customers. House red was very drinkable

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GasheadBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“An unassuming straight forward, fresh an friendly family-run restaurant.”
Reviewed September 18, 2012

I have visited this restaurant many times over the years from when I used to live in Bristol and now whenever I find myself visiting Bristol.

Rocco's delivers delightful simple unassuming Italian food with a friendly atmosphere. It is perfect for an affordable dining out experience. The food is prepared within sight of the dining area, allowing lovely appetising aromas and there is a decent wine list. My favourite are the large light pizzas with invariably well proportioned toppings, though the pasta and other dishes are good.

This restaurant's location, a moderate walk away from the town centre, makes it less busy than you might expect. However it is perfect for meeting friends, intimate experiences, spontaneous or simply hassle free dining.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Drzebedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good honest food”
Reviewed September 11, 2012

Never write there but with only a few on here and some negative, i thought i better had. Took my family for a meal on saturday. We were treated well by all the staff, and the service was great. Food came out and tasted good and decent sized portions. Not a thing to fault it really. At there prices you won't get 5 star food but far better than you can do at home! Well worth the money

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jellyv3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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