My wife and I are are seasoned hotel guests we booked ourselves in to this hotel for a local night out, we unfortunately due to a new Ipad and an error on dates booked the Friday when we meant to book the Saturday, stupid mistake I know but a mistake non the less. Where things take a bizarre turn is getting a phone call from the hotel manager at 12.00 am that's not a mistake, I do actually mean MIDNIGHT, to find out why we had "not shown" now as I had already paid for the room in advance no matter how hard I try I cannot understand why any one would do that, after an hour or so we managed to nod off again, I had come to the conclusion that it must have been because this chap was kindly sat by the door waiting for us to show up and was waiting to go home, but that turned out to be incorrect as he sent us an email at 4 am which woke us up again as the bloody Ipad was left on, Bizarre carry on really, I am left assuming that he was just miffed as we had not turned up, I am making that assumption as despite a couple email messages and a phone call he has not bothered to respond at all. So if you want to stay at a hotel where the manager acts like a 4 year old child and is completely uncooperative if you have a problem then this is the hotel for you, in the end we stayed just up the road at the Inn at Woburn and had a smashing time, it was more expensive but the staff could not have done more unlike this chap who does not seem to care at all
What ever happened to service from the small business it used to always be the best, what a shame Longs Inn you let us down.......,.......
- Official Description (provided by the hotel):
- Longs Inn is a charming 17th-century Coaching Inn situated in the historic village of Woburn. We have 15 well appointed, individually designed bedrooms. Styled to enhance each rooms own character. Our Bar gives a traditional,cozy atmosphere where you can enjoy a drink in front of a log burning stove, whilst in summer the courtyard is great for drinks and alfresco dining. We use only the freshest, locally sourced ingredients in our menus. ... more less
- Reservation Options:
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- Also Known As:
- Longs Hotel Woburn
- Magpies Hotel Woburn