This was our second visit to Holme Lacy, the first being back in Oct 2011. There have certainly been quite a few changes made, most I must say not to the good.
The majority of staff were very friendly, polite and helpful, there were the odd few who must of been having a bad day or should I say.... days!
Our room, 210 Historic junior suite, was excellent, though décor was beginning to look very tired, the bathroom was in need of a very deep clean, mould in grouting, cracked floor tiles and more.
We dined each evening in The Orchard Restaurant, were certainly could not fault the waitresses in here, they were delightful, however, unfortunately we can not say the same about the food or lack of it.
The chef certainly put a lot of effort into preparing and presenting the food but, the lack of food served on the plate was a joke. On our previous stay we also dined in the same restaurant, the food then was far superior in both quality and quantity, oh and you did not have to pay extra for coffee then!!!
It was also very disappointing the fact you had to choose your meals from the same menu the whole of your stay, it would of been far better to of offered a smaller choice, include a roast from the carvary and change the menu daily. Breakfast was good, just what you would expect.
The entertainment team were certainly enthusiastic and put on a very good Panto, the same could not be said about the Pianist dull, boring and often out of tune, it felt as though he did not really want to be there.
It was good to see more younger adults there (40's & 50's) we can only hope that Warners continue to attract these people, after all, its not there just for OAP's.
Overall we had a good stay.
Do not like the new system of pricing, it appears as though its a way of getting more money out of the "customer" , I'm not saying it is but that's how it appears, the old way was far better.
- Official Description (provided by the hotel):
- You'll be swept off your feet by the 18th century charms of this Grade I Georgian Historic Hotel, with its landscaped gardens, elegant drawing rooms, imposing staircases and fantastic views. Midweek and Weekend breaks inclusive of breakfast and 3-course dining, live evening entertainment and extensive leisure activities. ... more less
- Also Known As:
- Holme Lacy Hereford
- Warner Holme Lacy House Hotel Herefordshire