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“Fantastic Location - Rest and Relaxation Break”

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Lake Crackenback Resort & Spa
Ranked #1 of 1 Hotels in Crackenback
Certificate of Excellence
Reviewed September 18, 2013

This is a fantastic location, we stayed for rest and relaxation and it was wonderful. Everyone was so friendly and helpful. We had dinner and breakfast in the restaurant and the food was devine. The restaurant was very romantic with the lights dimmed and background music and the staff were wonderful. The pre-desert ice-cream "wow" best ice-cream ever! The room was very spacious, lovely and warm and great views. It was so nice walking into a pre-warmed room when it was cold outside. There is countless actives, I went to the day spa and had a very relaxing massage whilst my husband went mountain bike riding (win win for both of us). There is also numerous actives for the kids which wont with us this time but we will bring them next time. This really was a much need break which left us feeling refreshed and rejuvenated. A huge thank you for Lake Crackenback Resort for making our stay so special.

  • Stayed: September 2013, traveled as a couple
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1  Thank Allison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakeCrackenback, General Manager at Lake Crackenback Resort & Spa, responded to this reviewResponded September 19, 2013

Hi Allison

We are so pleased you enjoyed your recent break with us here at the Resort with your husband.

You certainly made the most of your time with the activities and spa treamtents as well as the dinner and breakfasts at Cuisine - your compliments have been passed on to all department managers and staff who will appreciate receiving them as they are so passionate about the Resort and truly aim at delivering above expectations every time.

Our positioning statment is Relax.Rejuvenate.Activate and by the sound of your stay this was spot on! I notice you are local and wanted to just let you know of our new yoga programme starting tomorrow that will be on every Saturday and Sunday (and daily over school holiday periods). The yoga runs from 7.30am for an hour and suits all levels at a cost of $10 per session, we would love to see you there - your husband and kids can make the most of the resort trails while you so a yoga class...

Thanks again for your comments and we look foward to seeing you here again shortly with your children...

Kind regards

Scott O'Neile
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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497 - 503 of 762 reviews

Reviewed September 17, 2013

My fiancé and I stayed here for 3 nights at the end of the ski season and absolutely loved it. The scenery was incredible, literally 360 degrees of mountain bliss, not to mention the 3 lakes onsite. We stayed in a Chalet & it had everything you needed, down to the heated floors. The appliances are all high-end and you can tell that no expense has been spared in the construction. The staff were amazing, very attentive but not 'too' much. The breakfast options were great too, something for everyone. They activities on offer were really different to what you might be used to. Matt (the sports & recreation manager) taught us to flyfish for trout in one of the onsite lakes and we felt like pro's after just a couple of hours! A genuinely nice guy who genuinely loves his job. He even helped us with a flat tyre before we left. Not to forget Scott, the general manager, who couldn't give us enough information on where to go and what to do, a true gent. We will definitely be coming back to Crackenback.

  • Stayed: September 2013, traveled as a couple
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1  Thank ShaneWahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

I stayed at Lake Crackenback for 3 blissful days and nights with my fiance and another couple in a 2 BR chalet. We arrived late on Friday night after a long drive from Sydney, and were so pleasantly suprised to find our chalet was absolutely stunning! A warm gas fire heated up the spacious lounge room in no time, and perfectly complimented our nightcap of red wine. The bed was very comfortable and slept soundly. the next day we were up early to hit the slopes. Perisher ski tube is only a 2 minute drive so very convenient. After returning from the slopes we had a sunset walk around the Lake and saw lots of kangaroos. Next day was thredbo (only 15 mins drive) and a night in watching movies on the foxtel provided. Monday we went fly fishing - activities organiser Matt taught us how to fly fish and we even caught one! We didnt get to go mountain biking but next time we would love to, and i am keen to try out the day spa. The food at the 2 restaurants was delicious, we had a buffet breaky every day, and on our last night a yummy woodfire pizza.t. Highly recommend this place.

Room Tip: Chalets are worth it. We stayed in 21 stockwhip way and it had a lovely mountain and lake outlook fr...
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  • Stayed: September 2013, traveled with friends
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2  Thank Pinkyvalenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

We have just had the best weekend away at Crackenback Resort with family and friends. The Chalet was fantastic and catered really well for kids and adults. It was warm, spacious and a really nice place to come back to after a fantastic day of Skiing (only a very short distance from Perisher). From sitting on the deck and enjoying the view of snow capped mountains and kangaroos grazing, to taking the kids on a lovely walk along the Thredbo river it was the perfect place to go exploring. The Kids also loved the trampolines and swimming pool. The only shame was that we couldn't fit all the activites into one weekend, so we'll definately be going back and for longer next time (we just have to try the Segway rides around the lake!). The staff were all lovely and genuinely interested in making our stay as enjoyable as possible, and having the Ski Hire shop at the resort made everything really easy.

  • Stayed: September 2013, traveled with family
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Thank Cait R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

We visited Lake Crakenback Resort for a late season family ski trip. We stayed in the 3 bedroom lakeside apartment, which we soon discovered is literally lakeside. The kids couldn't believe their eyes when they walked out onto a balcony that was built out over the water. The apartment was very spacious and well appointed, offering all the conveniences one would need, and the wood fire was a bonus and provided a cosy touch.

We availed ourselves of the on-site ski hire at Harros, which was quick and easy with friendly and helpful staff. Prices were pretty reasonable too with some good deals for families. The courtesy bus to and from the Ski Tube also made getting to the slopes a simple process, picked up and dropped off in a door to door service.

The included buffet breakfast was delicious, with plenty of variety to satisy all of us. We ate at both the on site retauraunts during our stay and the food was great. Nice friendly staff as well. Try the local Pale Ale, tasted very satisfying after a days boarding.

We didn't have as much time as we would have liked but the kids managed to try out most of the activites. Indoor heated pool, trampolines, archery, and of course the nature trails. They loved it, you'll have no problem with bored children in this place. Unfortunately didn't have time to sample the spa or the Segways, maybe next time. This was our first visit here but hopefully won't be our last. Really want to check out the place in summer and try some fishing, water sports and explore the trails in some more detail. It is certainly a beautiful location and the layout and feel of the resort is sympathetic to that pristine environment. It also has a nice peaceful and private feel about it.

I'd highly recommend Lake Crakenback, couldn't fault the place. Can't wait to go back.

Room Tip: The Lakeside apartments are close to all the amentities, short walk to everything.
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  • Stayed: September 2013, traveled with family
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Thank BrookieBoarder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

Have just returned from a weekend at Lake Crackenback Resort with my daughter and family friends feeling refreshed and rejuvenated. This really is a magical place with magnificent views of the mountains, a pristine lake, and wildlife just outside the room. We stayed in a 3 bedroom chalet, which was really spacious and modern and extremely comfortable. After a day skiing at Perisher we opted to spend the second day at the resort, it is such a relaxing place just to 'be'. We enjoyed a couple of local walks and the obstacle course, and the 5 kids in our group (age 4-7) loved exploring, trampolining and, of course, the heated swimming pool. Saturday dinner was taken care of with fantastic pizza from the Alpine Larder (on-site). Ski gear hire is also available on site, which is really convenient. The staff were really friendly and helpful making it an all-round terrific weekend. This is my second time to the resort and I can't wait to go back again.

  • Stayed: September 2013, traveled with family
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Thank StephanieQ305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

We took family and friends for our final ski weekend of the season. One day on snow and one day at the resort. We all had a fantastic time and it was very hard to leave. The wide open grassy spaces, wildlife literally at your back door, so peaceful yet so many activities for us and the kids to do - we swam in the pool, jumped on the tramps, went for a frozen-foot paddle in the lovely Little Thredbo River, walked a lot, had fun on the obstacle course and then ate pizza for dinner from Alpine Larder. What an action-packed two days. We'll be back.

Room Tip: Take your whole family and stay in one of the chalets.
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  • Stayed: September 2013, traveled with family
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Thank PenniBFA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Location: Australia > New South Wales > Crackenback
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crackenback
Price Range: $226 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lake Crackenback Resort & Spa 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel

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