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“Good Food,poor staff”

Halfpenny Green Vineyards
Ranked #2 of 4 Restaurants in Bobbington
Price range: $0 - $26
Cuisines: British
More restaurant details
Restaurant details
Good for: Special occasions, Kids, Scenic view, Families with children, Local cuisine
Dining options: Brunch, Breakfast, Dinner, Lunch, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Set amongst 30 acres of vines, the tearooms and restaurant at Halfpenny Green Vineyards offer fresh, homemade, seasonal food daily. Enjoy morning coffee, homemade cakes, a variety of lunches and afternoon teas including freshly made scones.
Halesowen, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Good Food,poor staff”
Reviewed June 12, 2013

My husband and i came to the vineyards on Friday 7.6.13, We decided to have lunch, so were shown to a table. The waitress was friendly and gave us a menu, and took our drink order.
The drinks came, and we chose from the menu, then we waited, and waited, and waited, although the restuarant was not busy, no one came for our order, in the end i had to attract the attention of another waitress, she was not friendly like the first girl, but took our order. It arrived very quickly,and was put down in front of us, She did not ask if there was anything else we wanted i.e. any sauces etc, she just walked away, We had to call her over to ask for some ketchup. Again it arrived, but not a friendly smile anywhere to be seen. I work part time as a waitress myself, so i know the job can be difficult sometimes, but the one thing i always try to be is "Friendly" and pleasent to my customers. The vineyards are exellent, as is the food, but please teach the staff to be a little more pleasent.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clive v, Restaurant Supervisor at Halfpenny Green Vineyards, responded to this review, July 11, 2013
Me and the team at Halfpenny Green Vineyards can only apologise for the service you received on your visit to us. We always try and provide a friendly, relaxed atmosphere for all our customers on there visit whether we are busy or quiet. This is a matter that we take very seriously and will be expressed to all staff members. I am very happy to hear your comments on our food and hope that this issue with service will not put you off visiting us again at a later date. Yet again i send our apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Visitor rating
    121
    74
    35
    28
    26
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Dudley, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent restaurant”
Reviewed June 10, 2013

I have been visiting the vineyard with family & friends for many years. It has developed from a smaller Cafe ( With good , fresh and home cooked food even then) to the Restaurant it is now. The food is excellent, always fresh and seasonal. The menu is extensive and you are spoilt for choice. We have only ever had good quality, enjoyable food. The salad platters are a particular favourite and the portions very generous. I love the range of fresh vegetables available with all of the hot food and it is always cooked to perfection, nothing soggy in sight ! I would recommend the Vineyard to anyone but would suggest that people book ahead ! The shop and deli allow u to take home some of the excellent food, oils ,meats and chutney and the craft centres are a pleasure to visit..

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank H W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clive v, Restaurant Manager at Halfpenny Green Vineyards, responded to this review, July 11, 2013
Thanks very much for your kind comments. Our winemaker, fishermans & vegetarian platters are proving very popular in the sunshine at the moment. We hope to see you very soon at Halfpenny Green Vineyards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
121 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Would return”
Reviewed June 7, 2013 via mobile

Lovely setting & very friendly staff. We would definitely return, but maybe for afternoon tea rather than lunch. We thought the food was just ok though

Visited June 2013
Helpful?
1 Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clive v, Manager at Halfpenny Green Vineyards, responded to this review, August 3, 2013
Glad to hear the positives from your visit and hope you will visit us again soon. Our chefs and indeed the management are always trying to ensure that all food received by customers is to a high standard. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stourbridge england
Level Contributor
62 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Unexpected”
Reviewed June 3, 2013

This was a spur of the moment decision for a small family celebration, what a good decision.
Food was excellent, lovely situation in the country, staff were very friendly and helpful and the service superb
Highly recommended would certainly go again.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank stourjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clive v, Manager at Halfpenny Green Vineyards, responded to this review, August 3, 2013
Glad to hear about your pleasant experience with us. We hope to see you and your family very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
clay cross, null, United Kingdom
1 review
“DIANE AND PAUL”
Reviewed May 19, 2013

As first time visitor's at the vineyard, we were really impressed by the professionalism of the staff of how helpful and knowledgeable they were. The food was excellent very well presented and served. Everybody went out of there way to help and the management helped with our enquiries about the process of wine making and showing us around. We also enjoyed the falconry display and they held the display up until we had our dinner.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RACHAELS246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clive v, Owner at Halfpenny Green Vineyards, responded to this review, August 11, 2014
Great to see you enjoyed your visit and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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