We stayed here for a second time last week, whilst celebrating our wedding anniversary and my husband's birthday. We stayed in the ground floor, disabled access family room as this is the only family room in the hotel in which dogs are welcome.
The room and indeed the whole hotel was impeccably clean. The staff are very friendly and attentive and were only too happy to help with special requests, of which we had a good number (our daughter has special needs and I am a strict vegetarian). The chef very kindly made me a starter which I specifically requested (not on the menu) and it was thoroughly delicious.
The food was very good quality, freshly prepared and much of it was supplied locally. The breakfast menu was extensive and we enjoyed trying most of the options.
The ladies who serviced our room arranged our daughter's teddies on her bed to appear as if they were reading a book together. This little touch really made her day, and will bring a smile to my face for years to come :)
The only comment I would make is that as we had our dog with us, we had to eat in a room away from the other guests as we were not allowed to leave him in the bedroom unattended, and he was not allowed in the bar area. It would have been lovely to be able to eat in the bar area with other guests. Although, we did have a whole room to ourselves so it wasn't exactly a hardship, and we were made aware of this at the time of booking.
Wifi access in the room was very patchy although the owner of the hotel did try his best to remedy this for us and we could just about access wifi from the public areas.
We would be very pleased to return for a third visit and I would definitely recommend this friendly and comfortable independent hotel. If we lived closer we definitely be regular dinner guests... just as well, as we would not be able to resist the temptation!
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- Also Known As:
- Pilgrim Hotel Hereford
- The Pilgrim Hotel Hereford/Much Birch, Herefordshire