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“Excellent cream tea well worth sampling”
Review of Callow Hall Hotel

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Callow Hall Hotel
Ranked #1 of 1 Hotels in Mappleton
Certificate of Excellence
Derby, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent cream tea well worth sampling”
Reviewed March 10, 2013

Went for afternoon tea for Mother's Day. Had excellent service and were promptly served even though we were advised that they would be very busy from Mother's Day lunch. The waiting staff could not have been more attentive and helpful offering to take photographs, 'doggy boxes' for goodies we could not manage! Delicious homemade cakes and the scones (of which you got two really good sized ones) still warm, fresh out of the oven (not microwaved) were to die for. Definitely will be returning especially in summer when it will be served outside.

Stayed March 2013, traveled with family
Helpful?
1 Thank Paul187048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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English first
Leicester, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 3, 2013

I booked the hotel, on one of their Winter Dinner Bed & Breakfast breaks, as a birthday surprise for my wife.

Overall it was a very good experience. The staff were excellent, being both friendly and efficient. The public areas were well maintained and cosy and the food excellent.

The disappointment was the room. I'd booked an executive suite as I wanted this to be a special experience, but the room had seen better days. Overall it was clean, but the furnishings and carpets were grubby and outdated. The ancient TV with video player summed up the room.

It's a great shame, as it took the edge off the surprise for me, although my wife enjoyed her treat. She was particularly impressed by the staff and the food.

Apparently the place is slowly being refurbished and once the rooms have had a make-over I would highly recommend. Maybe they need to speed up the refurbishment.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire, UK
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 3, 2013

After an excellent Christmas stay last year we returned with high expectations.

Diana and her front of house staff were welcoming, friendly and hard-working. There had been improvements to the downstairs rooms and our bedroom was comfortable and warm.

But the high-spot of last year was the let-down of this year. The change in chef has unfortunately turned what was award-winning food into something that could only be described as "average".
Inexcusably most dishes were served luke-warm on cold plates.

Despite staff denials, one starter was definitely missing the main ingredient and, in the same meal, we expressed dissatisfaction with some of the main courses. We were told "that was the way the Executive Chef cooked".

At another meal we returned two main courses because they were stone cold. Acceptable replacements were provided but there was no other comment from the kitchen. We were not the only ones to reject dishes.

It was noticeable at check-out that we weren't asked if our stay had been enjoyable. Perhaps they already knew the answer.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank DavidBedfordshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 9, 2012

Stayed at Callow Hall for one night while we attended a local wedding.
A very warm and friendly welcome on arrival by the reception staff.
The spacious bedroom had a wonderful view and beautiful, comfortable traditional furnishings. Spotlessly clean.
We arrived back at the Hotel after the wedding very late at night and again were warmly greeted back by the night porter.
Breakfast was served by very friendly and polite waitresses. Good breakfast.
We really enjoyed our short stay in this lovely country house.
We will definitely stay again.

Room Tip: Room 1 is spacious and has lovely views.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 26, 2012 via mobile

My wife and I were staying nearby and decided to try Callow hall for Sunday lunch. We were not sure what to expect but were pleasantly surprised. We understand that the hotel has been taken over recently and is being upgraded.

We had drinks in the lounge before lunch which was very relaxing. Lunch itself was outstanding. The freshly made bread was better than at many of the Michelin star restaurants we have been to.

The portions were very generous with every conceivable type of veg accompanying the well cooked roast beef. We left extremely full after coffee in the lounge. We will definitely be back if we are in the area. We may stay over next time.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rivvypike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 6 Contributor
198 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed November 21, 2012

Everything is well run and very good. The style is comfortable country house. Staff are very friendly and helpful. The rooms are good, although variable in size. No 8 is not specially recommended as the room is a bit small and the furniture means going from the bedroom to the bathroom is not so easy. I didn't have dinner, but it looked a nice place to eat. Breakfast was generally good, but the service was slow. Meeting facilities were good. The price was very reasonable for the overall quality. In summary a very enjoyable stay and definately recommended.

Room Tip: Room 8 not so good.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MyReview186361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level 6 Contributor
180 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 19, 2012

We went midweek for my birthday and what a lovely time we had. On arrival we were greeted well and shown to our room which was spacious and welcoming. We had stayed at their sister hotel before and so our expectations were high. It is clear they have some work to do on the premises to achieve the same levels but this did nt detract from the levels of service and quality of the food. It was genuinely a lovely stay.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flint77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Callow Hall Hotel

Property: Callow Hall Hotel
Address: Mapleton Road | Ashbourne, Mappleton, Ashbourne DE6 2AA, England
Location: United Kingdom > England > Derbyshire > Ashbourne > Mappleton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mappleton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Callow Hall Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Callow Hall is a unique 4 star country house hotel with an unrivalled setting and renowned restaurant, situated at the gateway to the Peak District National Park, close to the lively market town of Ashbourne. Surrounded by 35 acres of private garden, fields and woodland overlooking the Bentley Brook and vale of the River Dove, this ivy-clad Victorian hotel really is a haven of peace and tranquillity but also a perfect base for exploring the splendours that Derbyshire and the ´Peak District´ have to offer. ... more   less 
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