This place has so much going for it - glorious timber-beamed old manor house; beautiful location in rolling countryside; a sun-drenched patio to sit and watch the the world (well, cows) go by whilst nursing a pint of beer (brewed onsite); great residents lounge with inglenook fireplace and candles for when it gets chilly outside, lovely refurbished rooms with comfy bed.
HOWEVER our 2 night stay was beset with problems. Where to start? Our first 2 choices of draught beer (out of 6) weren't on. Foodwise, all the specials were off, and virtually every dish on the regular menu was missing a vital ingredient. Oh but you don't need steak for steak and chips or feta cheese in a greek salad I hear you cry! I would understand if it was late at night but this was 8pm! Plus sitting down to dinner with the breakfast table already set up with cereals really wasn't the best first impression we could have had. Breakfast wasn't great, some interesting menu choices but they struggled to even get scrambled eggs right - mine were grey. But I would have to say the very worst thing about this place was the service. Staff who obviously hadn't been trained in the complicated art of serving people in order as they come to the bar, nor in remembering to bring your bottle of wine back to the table rather than replacing it on the shelf , nor leaving you sat there for 1/2 hour in an empty dining room before bringing your bill....the list goes on.
All in all a real shame, it could have been perfect but we came away feeling really let down. If only the managers would train their staff up properly and get the kitchen sorted out they'd be on to a real winner.
- Official Description (provided by the hotel):
- We are a small Inn with 11 en suite bedrooms. We are fully licensed for Weddings and Civil Ceremonies and have a large function room. Located just outside the town of Ashbourne, close to the Tissington trail and Dove Dale. ... more less
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