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“Very nice business hotel”

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City Lodge Hotel GrandWest
Ranked #1 of 4 Hotels in Goodwood
Certificate of Excellence
Reviewed April 28, 2013

Location: Out of town a little, out by the casino resort area. Tons of on-site secure parking. It seems a good location for travelling around the Western Cape area. Nothing much other than other hotels and the Casino are within walking distance.

Accommodation: I didn’t stay here, we used their business meeting facilities as my hosts often use the place for conferences and the like. I can’t describe the guest rooms but all the public areas and the meeting rooms etc. were maintained to an excellent standard and were of a very good specification. The place has a lovely spacious and airy feel to it. Everything was spotlessly clean, I’m not OCD about that sort of thing but the place was so obviously spotless it made an impression!

Dining: we had lunch here a few times and there is a delightful bar/café dining room just past the reception. It is airy and open plan with a lovely open view out from the conservatory end. The food was delicious. I had their sandwiches each time and these were made from quality ingredients and a good balance of flavours. Service seemed a little slow but we were tending to eat a little out of peak times which may explain that.

Other facilities: There is a small fitness room, and WiFi is chargable.

Service: Service was to a good standard. They forgot to bring the teas we had booked for a meeting on one occasion but other than this they seemed approachable, helpful and efficient.

  • Stayed: April 2013, traveled on business
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Thank Akku_Nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded April 30, 2013

Thanks for your review - next time you visit, please come and stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 - 123 of 140 reviews

Reviewed April 23, 2013

This hotel is part of the Grand West Casino and so about 10 miles drive out of the city center. I stayed on business for 3 days and it was generally a very decent hotel, with the one draw back of being out of town. On the other hand there are lots of restaurants available as part of the casino and if you have a car it is a 15 minute drive down the Highway.

The rooms themselves are very good and well maintained, with good facilities - although not luxurious. The breakfast buffet was very good with a lovely view of sunrise over the side of table mountain. The reception staff were friendly and very efficient.

  • Stayed: April 2013, traveled on business
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Thank Ockham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded April 24, 2013

Thanks for your review of our hotel - we are glad you enjoyed your stay and hope to welcome you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

The City Lodge GrandWest hotel is located at the GrandWest Casino in Cape Town so if you are intending to see a show (Dralion by Cirque du Soleil) there it is the perfect choice as you can just walk to the show avoiding the parking chaos when the show is over. There are many fastfood outlets at the Casino like Spur, Debonairs, Nandos, KFC, Milky Way as well as restaurants.There is also a Nu Metro cinema and Ice Skating Rink.
The rooms at the City Lodge are clean and good value for money. The bathroom is large and clean with a bath and shower. The tvs are small and old and should be updated to LCD. There is a safe and plenty of hanging space.The beds are comfortable. Good service from Reception. The garden and pool area are well maintained and usually very quiet. There is 15 mins free wifi every day, you need to get a password from Reception to get an extra 15mins if there is a special on. There is a small gym, a vending machine and Ice machine near Reception.
When arriving at the casino entrance there is a separate lane for the City Lodge where you receive a parking ticket. When leaving the casino area you need to get the staff at Reception to validate your ticket so you do not have to pay.
When booking your room you should request a non-smoking room otherwise you may get a Smoking room. The rooms are not very soundproof and you can hear housekeeping in the corridors in the morning.

  • Stayed: March 2013, traveled as a couple
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Thank wdwfanPe_sa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded April 18, 2013

Thank you for your extensive review of our hotel - we hope to see you again soon.

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Reviewed April 8, 2013

Stayed here for one night after a very long drive from Joberg. It was nice to have a comfortable room, bath tub and cable TV after roughing it for the past 3 weeks. Food and beverage was excellent and proximity to the restaurants and Casino was convenient and a nice addition to the accomodation. All staff were great and could not help enough to make our stay memorable. Although it was at the top end pricewise, it was worth the money for a short stay. Staff helped up get set up for a night at the sister property, City Lodge, at the airport, prior to our departure to the US. I would definately recommend this hotel and would stay here again.

  • Stayed: January 2013, traveled with friends
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Thank Rudder H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded April 10, 2013

We are glad you enjpyed your stay and hope to welcome you again soon!

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Reviewed March 18, 2013

We stayed at City Lodge Grand West, the staff where very friendly and efficient. The rooms were spacious and comfortable. The breakfast was amazing with views of table mountain. It was great to be so close to Grand West casino with it being just in walking distance. We had an amazing time and will defiantly be back.

  • Stayed: April 2012, traveled with family
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Thank 777SarahS777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded March 20, 2013

We are so glad you enjoyed your stay and hope to welcome you again in the future.

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Reviewed March 12, 2013

We stayed at the City Lodge after attending a show at GrandWest. It was really good value. The staff was warm and friendly and extremely helpful. The room was impeccably clean and the bed very comfortable. The aircon was welcome due to the hot weather. This hotel is close to the GandWest Casino, where there are some stunning restaurants and also the arena, where shows are held. They are also a short shuttle drive away from the Cape Town International Airport

  • Stayed: March 2013, traveled as a couple
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Thank JulietteP_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded March 13, 2013

Thank you for your review. We are glad you enjoyed your stay and hope to welcome you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2012

I stayed here my last night and it was the perfect finish to my trip to Capetown. The hotel is very nice and a wonderful value. The casino and entertainment center is a must see and just next door, beautiful grounds! Wonderful restaurants as well as a food court. Perhaps the nicest casino I have ever visited. This property is about 20 minutes to the airport so it's a nice place for the night before.

  • Stayed: December 2012, traveled solo
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Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel GrandWest

Address: 1 Jakes Gerwel Drive, Goodwood 7475, South Africa
Location: South Africa > Western Cape > Cape Town > Goodwood
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Goodwood
Price Range: $111 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel GrandWest 3*
Number of rooms: 120
Official Description (provided by the hotel):
City Lodge GrandWest is themed on the original Cape Dutch style of architecture and is 20 minutes from Cape Town's international airport, the city centre and the V and Waterfront. The hotel is part of the GrandWest Casino Resort, boasting a cinema complex, ice-rink, restaurants, bars, gaming tables and slot machines. ... more   less 
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Also Known As:
City Lodge Grandwest Hotel Goodwood
City Lodge Hotel GrandWest Cape Town/Goodwood

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