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“Very bad WiFi, hotel ok-ish” 3 of 5 bubbles
Review of Steigenberger Airport Hotel Amsterdam

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Steigenberger Airport Hotel Amsterdam
Ranked #6 of 10 Hotels in Schiphol
Certificate of Excellence
GreenLeadersSilver level
Maastricht, The Netherlands
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Very bad WiFi, hotel ok-ish”
3 of 5 bubbles Reviewed September 27, 2013

I spent a week here on Business. Here are the observations:

Bad
- Veeeeery, very, very slow WiFi. Anything further than Gmail, Google, forget it. A VPC for a company laptop would probably crash the entire hotel
- Dodgy pricing in their main bar/restaurant (Sport and media bar). Depending on the day the same dish can be 10-20% more expensive, no explanation whatsoever, and not what is stated in the menu.
- Lacking some basics in the room: Only one shower gel/shampoo, and a big one in the shower which they don't really refill, no slippers (maybe you have to buy them at reception?), etc.

Good:
- Close to the airport, constant shuttle service
- Nice clean rooms, and friendly staff
- Very nice breakfast

In short, you can find better things around here for the price. It won't be my choice next time.
Oh, and don't even think of ordering the Fish&Chips at the Sports Media bar!

Room Tip: Ask for something not facing the other tower of the hotel, it's not nice to have 50-75 rooms loo...
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Maastricht_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
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Portland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 23, 2013

We only stayed here one night and most was fine. The elevators were having technical difficulties and not reading the card keys, so it took awhile to get up to our rm. The rooms were avg size, but the bathroom was nice and large.
The concierge on duty was not interested in being helpful. We wanted some info about a canal cruise which we were supposed to book through him and yet his answers were consistently, I don't know. I finally had to push to get him to find the answers we needed. One of the shuttle bus drivers drove right past us at the airport without even slowing down at the designated pick up spot. The location is totally business park near the airport.

  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Charis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
408 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed September 19, 2013 via mobile

Hotel offers a free shuttle from the airport. We had to wait 30 mins for shuttle as last one had just left. Waiting outside in rain was a bummer. Hotel staff was very friendly and helpful. Lobby very nice with art for sale and art exhibit. Excellent rooms with nice decor and comfortable beds. Nice breakfast buffet but there is a charge, not included in room price.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SharonB231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

A great hotel with excellent facilities and friendly staff. Stayed one night as was changing flights at Amsterdam and extended my stay to relax.The transfer service was excellent with helpful driver as was travelling with 4 elderly guests, 7 Large Suitcases, 7 Small Suitcases and two wheelchairs. Both Drivers helped me with the luggage and getting my Grandparents on/off coach.

Check-in was smooth and friendly and all assistance was offered and full facilities explained, we all ate in the Sports Bar and was quick and tasty and again service was excellent.

My reason for only giving 4 stars is that breakfast was not the same standard, lots of dirty tables and food not replenished quickly and thus lots didn't get a hot selection. Full Hotel but seemed Short Staffed as any staff where working very hard and this was disappointing as didn't match the efficiency shown in the rest of the hotel.

I shall look forward to my return visit

Room Tip: Ask for first Tower Room if lots of Luggage
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

I like this hotel. For me on business, sleep and comfort are the main priorities. This hotel ticks those boxes and more. The staff are very helpful and polite and there is a free shuttle bus to the airport.

The onsite bar is very good and serves excellent bar food. I did not try the restaurant.
Breakfast was good, but a little busy as it always is in a good airport hotel. If you're stopping over at Schipol, I recommend this hotel.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorking
Level Contributor
200 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

Efficient and friendly check in - good sized room - spotlessly clean and comfortable. Choice of food in the bar and restaurant area - excellent service in the Italian restaurant. Courtesy bus runs every half an hour and works well - though beware big queues at check in if it is full - I was lucky and arrived at a quiet time, but saw long queues the next day.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PlummyDorking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Budapest, Hungary
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 13, 2013

Usually when we are in AMS for work we stay in Steigenberger. The Hotel is 10 meters from the Airport. From the WRONG side of the Airport though :) Means a 10 mins driving back and forth. Which is OK as they have their free shuttles quite frequently. Taxi cannot be put on room bill (1 minus point) Receptionists are not so professional and medium kind. Funny enough they take LH miles and more but not AF/KLM cards... Breakfast is really good but pretty expensive, Sports and Media Bar is OKish. NOTHING to see in the surrounding area, You need to go to AMS by taxi if You want to see ANYTHING.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TamasSz2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Steigenberger Airport Hotel Amsterdam

Property: Steigenberger Airport Hotel Amsterdam
Address: Stationsplein-ZW 951 | 1117 Schiphol-Oost, 1117 CE Schiphol, The Netherlands (Formerly Dorint Hotel Amsterdam/Airport)
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Schiphol
#3 Business Hotel in Schiphol
#4 Family Hotel in Schiphol
#4 Green Hotel in Schiphol
#5 Spa Hotel in Schiphol
#6 Luxury Hotel in Schiphol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Steigenberger Airport Hotel Amsterdam 4*
Number of rooms: 440
Official Description (provided by the hotel):
The Steigenberger Airport Hotel is a first class business hotel with a wide range of recreational facilities. The good accessibility thanks to the free shuttle service to and from the international railway station and Amsterdam Schiphol Airport and direct access to the A4 and A9 motorways, makes Steigenberger Airport Hotel Amsterdam the perfect location for your accommodation, meeting or event. ... more   less 
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Also Known As:
Steigenberger Airport Hotel Amsterdam Schiphol, Haarlemmermeer

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