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“CitizenM Amsterdam” 5 of 5 stars
Review of citizenM Schiphol Airport

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citizenM Schiphol Airport
Ranked #2 of 9 Hotels in Schiphol
Certificate of Excellence
San Francisco, California
1 review
“CitizenM Amsterdam”
5 of 5 stars Reviewed August 3, 2014

CitizenM is everything advertised--I had a very comfortable and cushy stay. The pillows and towels are as fluffy as advertised, and the bed is bliss! All staff I encountered made me feel like a welcome friend. I guarantee that I will be a repeat customer. Thanks!

Room Tip: I enjoyed the 'city view' side of the hotel.
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank aluiseg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,607 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (649)
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Paris
Level Contributor
128 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed August 3, 2014

I stayed here for one night because we had a flight the next morning at 5.20am. The hotel looks nice and modern, the lounge is wel decorated. I had two rooms and they couldn't find our reservation at first, this took about 20' before everything was ok.
The rooms are small but practical and everything is one open space with sliding doors for the toilet and shower. There is a strange, bad smell from the toilet... a bit chemical, this was in both rooms.
What really disappointed me was the following. The flight was overbooked and I was the only one who couldn't join. Since I had two rooms and we checked out a half hour earlier I thought to get back and sleep for a few hours. Once arrived and told my story to the receptionist (ambassador...) he said this wasn't possible because both rooms where already cleaned... this was at 5.50 am on hour after we left the hotel. He offered to book another room. 10 minutes later I saw two girls of housekeeping arriving.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Service
Helpful?
Thank Jean V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 3, 2014

This hotel is good for those travelers who want to stay overnight to catch the next day early morning flights. Conveniently located to the main departure hall (4 mins by walk). The rooms are modern, compact and comfortable for short stays with excellent soundproofing. Equipped with reading and dining areas, this hotel is equipped with almost everything. Prices are reasonable too. The only negative aspect is if you are vegetarian or looking for halal meat you wouldn't find anything here.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank Tanzim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthington, Ohio
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 2, 2014

Wow...if I could give this 6 stars I would. Such a convenient hotel for exploring Amsterdam without the hassle of dragging luggage through the streets of Amsterdam. A very clean, modern minimalistic hotel with Everything a weary traveler needs.Free WiFi throughout the property...24 hr. Food & bar service. Complimentary internet and 6 MACS available. Customer service is top notch. Although check-in is self service, young energetic professionals are available to assist or answer questions. For a small fee (€19.95) you can check in early...prior to 2 pm. The property is a quick 5 minutes from the arrivals hall of Schipol airport and train station. Very economical to travel via train into Amsterdam Centre (€9 rt)
Sleep quality is some of the best I have experienced. Very quiet no issues with airtraffic or any outside disturbances. Bed extremely comfortable. Cleanliness ****** I am a clean freak & this property met & even exceeded my expectations. I would definitely return to this property!!

Room Tip: All rooms are quiet... you can't pick a bad one
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank 53Susie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 2, 2014

Voted trendiest hotel in 2011 this hotel is 100m from Schiphol airport, Amsterdam. We stayed overnight after a cruise. Our cruise airport transfer took us to the airport and we just walked the 100m to the hotel in an separate building at one end of the airport. No further shuttle or taxi needed.
Wifi is free and strong in bedroom too. A cluster of Apple pc on the ground floor with printer is useful for us to online check in our flight and print e boarding passes.
Checking into hotel can be done by oneself including printing room key pass. The room is full of innovative furniture, fittings and lightings. Small room but innovation makes it adequate.

Room Tip: We booked through booking.com
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rightquadstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
207 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
5 of 5 stars Reviewed August 1, 2014

I love this place. We've stayed at the citizenM many times and it always delivers.

It could not be any more convenient to the Schiphol Airport, and really to Amsterdam itself. The train ride is quick and easy.
And the staff if a group of really cool young people who should give lessons in customer interaction to hotels around the world. They are outstanding.

It's all very casual, mind you. And the rooms, while fun and futuristic, are small. But if you know that going in, and for the price you are paying, it is fantastic.

Stayed July 2014, traveled as a couple
Helpful?
Thank mattkorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 1, 2014

The hotel is just 4-5 minutes walk from the airport. One can take trolleys all the way till the hotel. The path is also covered protecting you from rain or snow. It was drizzling while I went but I did not had to worry about getting wet.

The check-in and check-out process is automated using self service kiosks. It is very simple and efficient process.

The room is not huge but good enough for a single person. The bathroom and toilet are not separate but inside the room. This might be awkward for some people. Lot of effort has been put in place to utilize the space.

Wi-Fi is free and lot of stuff in room like curtains, alarms and light can be operated by remote control. The bed is huge and it covers the breadth of the room. The room was very clean and well maintained.

A good place to stay if you have to stay near airport.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Aravind_GJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Schiphol Airport

Property: citizenM Schiphol Airport
Address: Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Business Hotel in Schiphol
#1 Family Hotel in Schiphol
#1 Romantic Hotel in Schiphol
#2 Luxury Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Schiphol Airport 4*
Number of rooms: 355
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, citizenM offers affordable luxury for the weariest of travellers, with 355 rooms. Just a two-minute walk from the airport terminals, citizenM is a welcomed pit stop for the savvy and time-pressed guests. Business nomads also have the ease of booking at citizenM's newest societyM: a unique solution of creative meeting spaces. At societyM guests swap bleak conference suites for meeting rooms with innovative design, hi-tech hardware, plush Vitra furniture - even wipe-free walls. For the jet lagged mobile citizens, there's always high pressure rain showers, a XL king-size bed, mood lighting, and bespoke amenities. Enjoy free movies, stream your own content to the TV, and check out the genius MoodPad tablet that controls every detail of your room from temperature and blackout blinds to personalized music. 24/7 dining and cocktailing is also available at canteenM, whether you crave a hot breakfast or a cold beer. It's your call. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, HotelTravel.com, Travelocity, Hotwire, Odigeo, citizenM Operations Holding BV, Agoda and Jetsetter so you can book your citizenM Schiphol Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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