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“Great new hotel concept”

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citizenM Schiphol Airport
Ranked #2 of 10 Hotels in Schiphol
Certificate of Excellence
Netherlands
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great new hotel concept”
5 of 5 bubbles Reviewed October 26, 2008

This is the hotel re-invented! It is a hotel designed with us the guest in mind. Just think - what would you like in a hotel? A large, comfortable bed? Free wi-fi? Free on-demand movies? Flat screen TV? Friendly staff? Cool design? And reasonably priced? Sounds good doesn't it? Well that's CitizenM.

It is just so refreshing to stay somewhere and not feel ripped off in some way. You know the feeling, even if the EUR 250 room is great, why do they charge EUR 24 for wireless access?

There are three on-airport hotels at Schphol - the other two are at least EUR 250 per night or more. At less than EUR 100 the CitizenM is incredibly good value. It is also by far the best airport hotel I have ever stayed in.

How do they do it? Well there is no room service and the rooms are not large - as wide as the king-size bed and twice as long - but they are functional. The hi-tech lighting and audio-visual controls are cool - although I could not get internet radio to work. The shower is great - check-out the morning and evening shower gels - created by the same people that did Viktor & Rolf's perfume line. There isn't a lot of room to store or hang clothes.

This is functional design at its best. CitizenM breaks the rules of conventional hotels. It does the things it sets out to do wonderfully well, nothing more, nothing less.

It is not a hotel to spend hours in your room. Why would you with the welcoming ground floor living room? Great design furninture, a row of Mac's to play on, a funky bar (bit expensive), tv's to watch and books to read.

If you are the type of person who wants a turn down service with a chocolate or be able to call room service at any time for a cup of hot water then avoid this hotel. If you are a frequent traveller who appreciates great design and hates to be ripped off, then make sure you stay at CitizenM. You will not regret it.

  • Liked — Great beds
  • Disliked — Expensive Bar / Canteen
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Tweateritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,337 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Leeuwarden
Level Contributor
2 reviews
5 of 5 bubbles Reviewed October 22, 2008

It was excellent. Great design and splendid rooms. Friendly crew. And you are not in a hurry because you are already at Schiphol. Next trip I come back. Thanks.

  • Liked — superbed
  • Disliked — nothing
  • Stayed September 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank PEF60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
1 review
5 of 5 bubbles Reviewed October 19, 2008

great hotel, great concept, very nice staff, inexpensive and funny!
recommended!

  • Liked — room design concept
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank aposteriori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milano
Level Contributor
469 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 bubbles Reviewed October 17, 2008

When I made the booking I was worried about the quality of the hotel as the rates are very affordable compared to the rest of the hotels in Schiphol.
I thought this would have been like a "Formule 1" hotel, something when you go, you feel so depressed, that you just want to run away.
Although my concern I decided to give it a try.
On the contrary, although rooms are quite small, it has that extra touch that makes yuo feel at ease in a spotless environment, with friendly staff, high tech amenities and affordable rates.
The colours selection as well as the quotes spread around the hotel makes also a nice friendly atmosphere.
A very good combination, at least for an airport hotel where usually you spend just few hours before or after a flight.
I wouldn't recommend it for longer stays, but the fact that is really within a walking distance to the airport, makes it also a valuable alternative for people who wants to commute by train to the city.

  • Liked — simple, clean and affordable
  • Disliked — no privacy in the bathroom (completely open). Ok for a solo traveller.
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank alfalove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSP
1 review
5 of 5 bubbles Reviewed October 14, 2008

We connected in Amsterdam to/from other cities in Europe, and spent a night at this hotel at the beginning of our trip, and a night at the end of our trip. It is a couple minutes walk out the door of the airport to the hotel. It is new, clean, very quiet. and the beds are so very comfortable - it was excellent after our long flight. The price is inexpensive compared to in the city, or to other airport hotels. It is an easy train ride into the city's central train station - just buy a roundtrip ticket right at the airport (about 6 euro roundtrip). I will stay here again, and would certainly recommend trying this hotel! Sincerely, a Citizen M convert.

  • Liked — convenience, cleanliness, location
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank markane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breda, The Netherlands
Level Contributor
107 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 10, 2008

Marvelous desing, supricing room. splendid place, clean, functional, completer, luxious, great deal for a good price!!
Only short walk to Airport. Ideal before early flights.

  • Liked — Room
  • Disliked — non
  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Rubyanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
208 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 437 helpful votes
5 of 5 bubbles Reviewed October 10, 2008

We loved this hotel. This very inexpensive, ultra modern concept will catch on like wildfire as this chain spreads across Europe. The rooms are quite small, but as everyone has said, are laid out very well. The bed is super comfy, lots of tv channels, fantastic Apple computers free in the lobby for guests, mood lighting in the rooms and inside the two tubes which house the toilet and shower, respectively. For the price you pay, this really can in no way be beat. The train ride to the city is only about 15 or 20 minutes and is no problem. The only slight nitpick would be the price of food in their canteen. If you really had a really big meal you could end up spending more than the cost of your room. Also, getting in contact with the hotel itself is very laborious. We left something in the hotel and it took a week, two phone calls and seven emails to get any sort of response. They did finally call us back however and found our item, so it all worked out in the end. The staff in the hotel are all very young and enthusiastic and the overall vibe in the hotel is very upbeat. Recommend it highly.

  • Liked — The hotel concept, rooms, price
  • Disliked — price of food in the canteen
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mattkorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Schiphol Airport

Property: citizenM Schiphol Airport
Address: Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Romantic Hotel in Schiphol
#1 Business Hotel in Schiphol
#1 Family Hotel in Schiphol
#2 Luxury Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Schiphol Airport 4*
Number of rooms: 355
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, citizenM offers affordable luxury for the weariest of travellers, with 355 rooms. Just a two-minute walk from the airport terminals, citizenM is a welcomed pit stop for the savvy and time-pressed guests. Business nomads also have the ease of booking at citizenM's newest societyM: a unique solution of creative meeting spaces. At societyM guests swap bleak conference suites for meeting rooms with innovative design, hi-tech hardware, plush Vitra furniture - even wipe-free walls. For the jet lagged mobile citizens, there's always high pressure rain showers, a XL king-size bed, mood lighting, and bespoke amenities. Enjoy free movies, stream your own content to the TV, and check out the genius MoodPad tablet that controls every detail of your room from temperature and blackout blinds to personalized music. 24/7 dining and cocktailing is also available at canteenM, whether you crave a hot breakfast or a cold beer. It's your call. ... more   less 
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Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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