Laurie and Norm were most gracious and accomodating from the time of our arrival until our departure. ( July 11-17, 2012.)
Our suite was located on the lower level with spectacular views of the inlet. Coffee in the mornings sitting on the bench swing, with the sun coming up. Hot tub on the point for sunsets. A huge firepit in the evening for drinks and relaxing. We BBQ'd dinner over the firepit one night, and on another night we dined on delicious fresh Dungenous crab, caught and cooked by Laurie and Norm staight out of the ocean.
Comfortable beds and a huge common room off the bedrooms for our use. Our suite had a privalte shower and bathroom. Bikes, kayaks and canoes at your disposal. New electric bikes that can be rented for a very small fee.
I would strongly recommend Chateau Norm to any one who is going to Haida Gwaii - Queen Charlotte Islands for a vacation.