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Malahat Bungalows Motel
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Reviews (23)
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19 - 23 of 23 reviews
Reviewed January 3, 2012

I dont think I have ever stayed in such a disgusting place, ever!!
Too start off, my friends and I were staying there and booked 3 rooms. They never bothered to have them close together. When my one friend and I checked in to our rooms, my room smelled of mold and my friends room, when she pulled down the blankets, there were mouse droppings on the pillow. We went and complained and we were then given a 2 bed suite with a fireplace that was supposedly remodeled. It was gross and freezing cold, even though the heater was on full blast. We tried multiple times to get the fireplace going, even going so far as to get the owner to try to start it, but it would not catch and would just fill the room with smoke. We are still washing our belongings to get that stench out!!! Finally gave up and requested a portable heater to heat our ice cold room with. The people are nice, but really need to update the place to at least a minimum standard!! Now, trying to sleep on those horrible beds was a whole other story. I was very quick to get up at 7am and leave so I could sleep in my own bed.

  • Stayed: December 2011, traveled with friends
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4  Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MBungalows, Manager at Malahat Bungalows Motel, responded to this reviewResponded February 9, 2012

Hello,

Thank you for your time and effort to write the review.
I am sorry that you couldn't enjoy your time at our motel as other guests have.

The rooms we have at our motel are not the typical side-by-side suites, but they are individual cabins in limited numbers; if we have other cabins occupied by other guests, we unfortunately cannot have 3 rooms door to door. We apologize we couldn't meet your level of expectations in terms of convenience, as December is usually quite busy for us.

We try our best to keep our cabins in their best shape and cleanliness.
I hope you understand that the cabins were not ready to have you stay, as you had switched cabins. We apologize we couldn't keep you warm as soon as possible, but as you said the portable heater helped so we are glad to know.

Thank you again for your time and effort to write the review, we appreciate your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2011

To be fair this property has had a great deal of work put into it, the cottages are good, but the highway is so noisy, ok for overnight stay, expected forest setting and quiet, not so good for long stay. Nice family run business.

  • Stayed: June 2011
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1  Thank pip015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2011

This place looks cozy in a strange Lord of the Rings Hobbit sort of way. Huge trees with lots of room for young children to run and play. Picnic tables for outdoor dinners and a nice hot tub to soak in after a day at the beach. We rented two of the large cottages for 8 adults and 5 kids aged 2-6 years old. It fit everyone comfortably. The interior of the cottages was rustic. The kitchen appliances and bathrooms were old but fine for our family on a budget. However, the condition of the beds were completely unexceptable! One of the hide-a-beds smelled moldy and was unusable. Another matress, in the "master" bedroom was easily 2 decades old. It creaked and we could feel the springs as we slept. The owner operators were not very warm either. He sent his teenage daughter to tell us that we should not use a particular picnic table. And he was hesitant to get the hot tub working for us when we arrived. This place needs an update!

  • Stayed: August 2010, traveled with family
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3  Thank ChickenWingkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MBungalows, Owner at Malahat Bungalows Motel, responded to this reviewResponded June 3, 2011

Hello,

We are very sorry that your experience here did not exceed your expectations.
We see that you stayed with us in the summer of last year; since then, we have renovated the bungalows on the exterior as well as the interior, including the mattresses and the pillows you have mentioned. Also, there have been changes in the management as well.

We strive to meet our guests' expectations.
Thank you for your time to write the review and we hope to have you back.

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Reviewed October 10, 2010

BEWARE! The location shown on Google Maps is wrong! It appears to be 2 blocks away from Victoria's Inner Harbour. Instead, it's 25km away! Unfortunately that's all I can say about this place, since we cancelled our reservation on the phone, standing outside of the wrong address.

  • Stayed: October 2010, traveled as a couple
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2  Thank Fierrox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MBungalows, Owner at Malahat Bungalows Motel, responded to this reviewResponded June 3, 2011

Hello,

We apologize for the inconvenience caused to you.
We noticed that the address was registered as Victoria by the previous owner and we contacted Google as well as various travel websites to modify the information.

Thank you for your review and we hope to have you visit us in the future.

Regards,

Malahat Bungalows Motel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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