Being 9 of us, we booked 1 motel room (for 4) and one RV site (for 5). The staff at the Island West Resort was kind and polite but considering our experience they are unable to handle situation properly. At our arrival, we were asked to ask to move from our scenic & grassy RV spot #22 to #15 to accommodate another guests. We ended up in a muddy (it was a rainy day), no view and noisy spot (#15) although we originally paid for a beautiful, peaceful and calming spot. Despite writing to the management team, no apologies were received and this issue was not even addressed! I would not recommend this location for a family with young children or for older couples. The resort guests seem to use intimidating and bullying method to get what the want - which clearly is not where you'd like your family to end up.
As for the motel room, it was acceptable. Great shower, enough space space but nothing special.
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