Good points:
1. Clean (except one day when toilete was not cleaned).
2. Junior staff responsive (needed a sewing kit, several were provided).
Problems:
1. Internet connection somewhere between horrendous to non-existent. Guests who rely on internet for communications should seek alternative accommodations. When I complained I was told that "this was Iqaluit", but I know better. I had stayed at the Arctic Hotel and the Discovery before and the internet had been adequate.
2. I asked for a feather pillow and the VP (Christiano something...) promised he would attempt to purchase one (I stayed there 4 nights - total bill $840). I never heard from him (let alone slept on a feather pillow), even after subsequent inquiries.